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What Does Net Neutrality Mean for VoIP Services?

December 17, 2015/in Online Fax, VoIP for Business /by KateH

Screen shot 2015-12-10 at 1.57.25 PMIn February 2015, the Federal Communications Commission (FCC) issued a long-awaited set of new net neutrality regulations. Those regulations are now being disputed in court.

The outcome, whichever way it goes, will undoubtedly have a large impact on the business community. While many people in the U.S. may think about the ruling as it pertains to personal consumption – for instance the speed at which you can stream videos – it will also affect VoIP services, and the businesses that use them.

What is Net Neutrality?

Net neutrality in principle is the idea that all Internet traffic should be treated equally. The term was coined by Columbia Law School professor Tim Wu in 2003. In practice, the net neutrality regulations that the FCC passed mean that Internet service providers (ISPs) must give consumers access to all legal content that flows at the same speed, without blocking or favoring one source over another.

In May 2014, the FCC chairman had proposed a plan that would have allowed large ISPs like AT&T, Verizon, and Comcast, to charge higher rates for faster voice and data streaming. The proposal spurred a lot of debate, but with the February 2015 ruling, the FCC did away with that idea. Instead, the FCC defined ISPs as “common carriers,” which means the government can regulates them. ISPs were prohibited from blocking any lawful content, apps, services or devices, and prohibited from discriminating against competing services or providers by charging for faster speeds.

The debate over net neutrality isn’t over yet, though. The U.S. Telecom Association filed suit in July over the new FCC rules, arguing that without Congressional approval, the commission doesn’t have the authority to enact such large-scale regulations.

As of this writing, broadband providers and industry advocates, as well as FCC officials, were testifying before the U.S. Court of Appeals.

The Impact on VoIP Providers and Customers

Proponents of net neutrality say that without it, ISPs will be able to charge higher rates in order to guarantee higher speeds. Since hosted VoIP providers rely on high speed bandwidth for quality voice and data transmission, a reverse to the net neutrality rules could mean they would have to pay those higher costs, and pass costs on to business customers.

Net neutrality could also impact the service choices businesses have when they consider a VoIP provider. Some VoIP providers – Ooma, Jive, RingCentral, Nextiva, and 8×8, for instance – are hosted, and rely on ISPs to deliver bandwidth. But there are also VoIP providers – AT&T, Comcast, Time Warner, and Verizon – that are both ISPs and VoIP providers.

Some of those large ISP and VoIP providers have been past plaintiffs against FCC net neutrality rules. If the current suit that seeks to overturn the February net neutrality regulations is successful, it could mean businesses buying VoIP services would see tiered pricing models, with certain content and services only available at higher priced tiers. In fact Verizon said in 2013, in its action at that time against the FCC’s Net Neutrality Order, that it would like to implement service pricing models.

For hosted VoIP providers that are not also ISPs, tiered services might also become the norm, since they will also have to pay more for faster bandwidth. Net neutrality advocates say they fear that without the regulations in place, businesses may be forced to choose large ISPs for their VoIP services, since those companies will be able “to throttle the speed of delivery of VoIP traffic that is routed through competing providers,” as a blog post from Callforwarding.com says.

But some have said that any payment for a better VoIP call would be tiny, and that paying for a completely separate VoIP broadband connection would benefit businesses, since that connection wouldn’t be interrupted by file downloads.

Should the net neutrality regulations stand, large ISPs like Verizon won’t be able to charge more for faster bandwidth or additional content. Some hosted VoIP providers say net neutrality would mean better service and lower costs for their business customers.

“The new regulations allow hosted VoIP providers like INVOIP to keep providing high-quality services that meet your needs, without worrying about ISPs limiting bandwidth or raising rates,” writes Ben Rife on invoip’s blog.

Stay tuned for more coverage on net neutrality and the outcome of the current suit over the FCC’s regulations.

photo via pixabay

What You Need to Know About IAFax

December 9, 2015/in Online Fax /by abbymarshall

IAFaxCloud

Recently announced at October’s ITEXPO West in Anaheim, IAFax is one of the newest companies on the faxing scene. This fax-only company has built its brand around “Internet awareness” and employs an HTTPS connection to ensure all users’ faxing needs are met. The primary difference between IAFax and other Internet fax companies is that IAFax actually sends and receives faxes through the Internet directly to and from other fax machines.

What It Does

IAFax’s service is designed for companies that either already have or plan to purchase an on-premise (premise-based) fax server like the ones IAFax’s partner company, FaxBack sells. This type of fax service is designed for companies that send and receive a lot of important faxes and need extremely high reliability and security. Faxes sent and received using IAFax are sent over the Internet, but unlike cloud fax services that enable online faxing by allowing their customers to upload the fax to their servers then deliver the document to  the designated fax number, IAFax sends the fax directly to the fax number without the document ever being stored on a third party server.

With IAFax, the user’s on-premise fax server hooks up to the IAFax cloud by means of HTTPS-based communication. IAFax has chosen HTTPS over T.38 (the other standard for sending faxes over IP), because it is less likely to be interrupted by temporary latency (slow speeds) in your Internet connection, uses less bandwidth and has built in security. Another favorable aspect of HTTPS is the welcome absence of the firewall issues that typically crop up with the alternative, session initiation protocol (SIP). IAFax users also have the freedom to choose between WiFi, satellite, or cellular data connections. For those concerned about HTTPS security, keep in mind that your fax is not stored anywhere at any point during the whole transmission, which does mean HIPAA compliance. Protection is further enhanced by secure sockets layer (SSL) encryption, which securely links with the server with the email client of your choice. IAFax also promises to personally monitor your server. Internet connections for your faxing needs are provided by Level3, Verizon, and X5, and users are not limited to the single carrier they use for calls.

Who It’s For

As previously mentioned, this service is overkill for the casual fax user. IAFax’s focus is on extremely high reliability and security, so, for those companies willing to pay a premium for those attributes, IAFax is a good option. Due to the point-to-point delivery of faxes through IAFax, the service is HIPAA compliant, which makes it ideal for medical professionals in need of a secure and reliable fax service. For those who aren’t familiar, the Health Insurance Portability and Accountability Act requires all organizations that handle protected health information to ensure certain levels of security. Of course, this secure connection can benefit pretty much any other business fax user interested in privacy like lawyers and bankers. The diversity of data connection options also means that IAFax’s service extends to on-the-go users who heavily rely on phones in order to conduct their business.

Who the Competitors Are

IAFax’s primary competitors are the company’s that use the T.38 standard to directly (no third party servers acting as intermediaries) deliver and receive faxes over the Internet using. The most notable of these is t38fax.com. IAFax is also not the only fax service provider to use HTTPS instead of T.38. FaxSIPIT is another notable HTTPS option.

What It Costs

If you and your small business would like to give IAFax a shot, you can start with the Small Business Starter plan, which clocks in at $39 per port/month for a two-port bundle and totals at $959 per year. The plan includes two simultaneous fax channels, 5 DIDs, a fax number port, and more. The two tiers above the starter plan both cost offer two or four ports, respectively, as well as provisions for increased fax traffic. The two-port SMB Plus plan is $1,550 per year, and the 4-port Enterprise plan is $3,100. Those who need more than 4 ports are welcome to call IAFax and inquire about the custom High Density plan, which ranges in price.

Bottom Line

IAFax’s specialization benefits those who operate a fax-heavy businesses, as there is consequently greater investment in providing the best possible connection. IAFax also boasts a focus in customer support, so users who had bad experiences with other companies might consider giving this one a chance. However, in our brief interactions with the sales team and tech support trying to get basic questions answered, we encountered considerable delays and incomplete answers. If you’ve experienced the downsides of SIP T.38 faxing—high bandwidth consumption, interrupted faxing, an absence of built-in security, and so on—IAFax and the HTTPS connection may be an option, but you may want to test the customer service before making a commitment.

 

Best Online Fax Services of 2015

October 21, 2015/in Online Fax /by KateH

Screen shot 2015-10-21 at 4.39.38 PM

If you’re looking for the right right online fax service, it helps to narrow down your choices based on your needs. Here’s our list of top picks within several categories – use it to help you find the right provider for you, and don’t forget to look for exclusive deals through FaxCompare.com!

Most Feature-Rich Service: eFax

eFax is the largest online fax service provider, and offers a huge range of plans and features that can work for corporations, individuals, and everyone in between.

While its plans are also pricier than those its competitors offer, perhaps making it better suited to larger companies, eFax has more features than any other provider. Those include:

  • HIPAA compliance (although eFax does not sign a Business Associate Agreement)
  • Mobile fax app for both Apple and Google devices
  • e-signing
  • 24/7 phone support
  • Microsoft Office integration
  • local fax numbers in 50 states

Best Service for HIPAA Compliance: SRFax

SRFax is one of only two providers (FaxAge is the other one) that will sign a Business Associate Agreement as part of its HIPAA compliance policy.

When a fax provider signs a BAA, they agree that they are an organization that performs certain services for a covered entity (such as a doctor’s office) and that they are accountable for protecting the personal health information being transmitted through the service.

While other providers can legally claim they are HIPAA compliant without signing a BAA, experts say it’s safest to use a provider that will sign. Click here for more about BAAs and online faxing.

SRFax offers five business plans ranging from 200 pages to 2,500 per month.

Highest Volume Service: FaxAge Unlimited

FaxAge offers a variety of plans, mostly aimed at small to medium businesses. While it doesn’t allow a free trial, FaxAge does offer high volumes in its plans, including its “Unlimited” plan.

That plan costs $64.95 per month, plus a $5 setup fee. Despite the name of the plan, it comes with some fine print: FaxAge requires that you purchase one line for every 5,000 minutes of monthly fax sending or receiving you make. That comes out to about 1.3 cents per minute on the Unlimited plan. You can add up to three lines, or 15,000 minutes of faxing per month, which costs $194.85 per month. While it’s not truly unlimited, it’s still a good deal for a high volume.

If you need more than three lines, FaxAge has a Carrier plan that is scalable.

Best Value: Nextiva’s Single User Plan

If you pay annually instead of monthly, Nextiva’s single user plan is very inexpensive – $4.95 per month, which includes 1,000 pages per month and up to five users if you sign up through the FaxCompare discount link.

If you don’t need a feature-rich service – Nextiva doesn’t have features like e-signing or mobile apps – this is a great choice for a low price.

Microsoft Integration in Online Fax Services

October 6, 2015/in Online Fax /by KateH

Screen shot 2015-10-06 at 1.09.57 PM

Microsoft Integration is a feature that some online fax providers offer. As the name suggests, it allows users to send a document directly from Microsoft Office applications without having to switch out of that application.

Different providers will offer different versions; some integrate with Microsoft Office 2003, 2007, 2010, and Office 365, while some only integrate with Office 2003 and 2007. Either way, the integration will allow users to fax Word, Excel, PowerPoint, or Outlook documents directly from Microsoft Office.

Providers that offer Microsoft Integration include:

  • RingCentral
  • MyFax
  • Nextiva
  • eFax
  • FaxAge
  • RapidFax
  • Fax87

Most providers will ask you to sign into the service from Microsoft to get started. You can then fax directly from the application.

Quick Guide to Choosing an Online Fax Service

September 25, 2015/in Online Fax /by KateH

Screen shot 2015-09-25 at 11.59.36 AM

Choosing an online fax service means you can ditch the fax machine and the expensive phone line that goes with it, since you can use your computer or mobile device to send and receive faxes.

If you’re beginning the process of searching for an online fax service, here are some considerations that will help you narrow down your search and find the right provider for you:
Do You Already Have a Fax Number That You Want to Keep?

If you already have business materials with an existing fax number printed on them, you’ll most likely want to keep that number. If this is the case, look for a service that allows you to port your old fax number into their email system.

How Much Faxing Will You Do?

Most services offer several tiers of plans, with a set number of pages included that vary according to plan. While some offer you a certain number of pages that can be any mix of inbound and outbound, other plans divide up how many inbound and outbound pages you get per month. And all will charge for going over the set number of pages, so it’s worth doing the math to compare which plan will get you what you need.

Think About Which Features You Need

The features available to you through online faxing vary from provider to provider, and also from plan to plan. Features can include 24/7 phone customer support, electronic signing ability, smartphone apps, and integration with other cloud storage services, like Dropbox. Before you pick a service, consider how you use faxing, and what you anticipate your needs will be. If you only need to send and receive the occasional fax, the plan and provider you choose will be much different than that for say, an international or growing business.

HIPAA Compliance

If you work in the medical field, it’s worth taking the time to study the fine print for providers that say they offer HIPAA compliance. Not all providers who say they are HIPAA compliant will sign a Business Associate Agreement. Click here for more on what a BAA does and what it means when it comes to service providers.

If you’re looking for more interactive help in finding the right online fax service, this tool can get you started.

 

image via Creative Commons

Sfax vs. SRFax

August 31, 2015/in Online Fax /by abbymarshall

If you’re a medical professional looking for a reliable online fax service, chances are you’ve skimmed through a few comparison articles out of curiosity. You may already be wondering—what’s up with Sfax and SRFax? As it turns out, these two HIPAA compliant services have more differences than a simple addition of the letter “r.” As the cheaper option, SRFax definitely appeals to customers’ wallets—but are there circumstances in which Sfax might offer preferable services despite the extra cost? FaxCompare has a review of SRFax, but if you’re looking for a direct comparison with Sfax, read on.

Account Flexibility

SRFax allows for multiple users without necessitating that everyone get their own individual fax numbers. In a similar vein, Sfax permits multiple organizations with multiple users and fax lines to utilize the same single plan. Plus, there’s no user limit for this service. Both simplify the account-holding process, meaning that you’ll be keeping track of just one account rather than 10.

Email

HIPAA compliance comes into play here, with Sfax coming out on top for security, but SRFax provides more convenience. Sfax maintains that the use of unencrypted email would not be HIPAA compliant and thus limits their emails to the realm of notifications, which users can opt in and out of. On the other hand, SRFax utilizes email to a greater extent, notably providing options to access the service itself and send faxes using email. While this seems convenient at first—and SRFax does offer PGP email encryption—their competitor has a point. If you want the best protection for sensitive info, staying away from email might be something to consider.

eSigning

Sfax offers digital signing as well as annotation. SRFax, in comparison, does not. If you’ve been dreaming of a paperless office, look to Sfax.

Faxing

Considering that this category effectively sums up the whole point of the service, these two better do it well. Sfax users can simultaneously send and receive an unlimited number of faxes via the cloud, which is promising for the extreme faxers out there. SRFax simply allows users to attach as many documents as desired to an email message, which is then converted to fax format and sent.

Free Trial

SRFax has a 60-day free trial period that allows for cancellation at any time. Sfax’s free trial is a bit diminutive in comparison, clocking in at just 14 days.

Security

To keep client information safe, Sfax features military-grade encryption, two-factor authentication, IP restricted accessibility, and more. SRFax provides password protection, SSL encryption, firewalls, and optional PGP encryption for emails.

Pricing

SRFax is much less expensive, and also employs a system that rewards users with a $20 credit for each referral who signs up to use the service. The cheapest plan, Basic 25, clocks in at $3.29/month and $36/year. For Sfax, the cheapest plan (Solo) is available for $9/month or $89/year.

Final Verdict

Sfax holds the promise that users will “stop sucking at faxing.” In keeping with the tagline, Sfax offers quality service for those who are still feeling skittish about faxing through email. The added bonus of eSignatures only increases its appeal. If you’re looking for something you can try out first, though, SRFax’s 60-day trial period takes the cake. And the price, of course, is just another plus. Overall, both services provide secure and extensive faxing capabilities with the kind of flexibility that can only make your life easier.

8 Times Faxing Won Pop Culture

August 26, 2015/in Online Fax /by KateH

Chances are good that when you think of faxing nowadays, you’re either vaguely remembering a clunky machine, or you think of it in its more modern form, online faxing. But there was a time when fax machines were ubiquitous, and they were cool, man (OK – maybe not cool, but cutting edge.)

Here’s a glimpse back at faxing’s glory days in pop culture: the good, the bad, and the ugly.

  • Screen Shot 2015-08-26 at 5.30.59 PMToo High Tech for 1990 United:

Faxing isn’t painted in a very friendly light in this 1990 United Airlines commercial, but it is presented as a modern technology that’s changing the way people do business. Wonder what this guy would have to say about texting and email? Speaking of changing the way businesses operate and interact, the World Wide Web had just been invented one year before this commercial.

  • Screen Shot 2015-08-26 at 5.31.39 PMMichael’s Back!

If Twitter had been around, Michael Jordan’s “I’m back” announcement surely would have hit record retweets. But since he made his comeback to the NBA in 1995, the message was released via fax. 1995 was also the year of Microsoft’s Windows 95 release, which turned out to be one of the most popular operating systems of all time. The promotion for the release went all out, including a 30-minute “cyber sitcom” promotional video featuring Friends stars Jennifer Aniston and Matthew Perry, and lighting on the Empire State building to match the Windows logo.

  • Screen Shot 2015-08-26 at 5.52.40 PMIggy’s pissed, so he sent us a fax

Punk rocker Iggy Pop faxed a journalist from Plazm Magazine to expand on an interview they’d just done together in 1995. In that fax, he made a number of statements, including these gems:

      • “Our gods are ?!$%holes.”
      • “A revolution is coming, and in reaction, a Stronman will emerge.”
      • “Successful artists live like gods. They are remote and useless.”
      • “Everything sucks. Don’t bother me.”

  • Stephen HawkingHawking Humor

Also in 1995, a British pop culture magazine got in touch with theoretical physicist Stephen Hawking via fax, asking him what scientific formulas could potentially allow someone to time travel. Hawking faxed back his cheeky reply: “Thank you for your recent fax. I do not have any equations for time travel. If I had, I would win the National Lottery every week.”

  • Screen Shot 2015-08-26 at 5.33.33 PMShow Me The Fax!

Faxing was a big part of Jerry Maguire since Tom Cruise’s character worked in the professional sports industry, where contracts and commitments were regularly faxed. If you’ve seen this 1996 film, you might be familiar with the scene in which Cuba Gooding Jr.’s character is waiting with Tom Cruise by a fax machine for a contract offer. They hover over the machine as it laboriously spits the page out, pouncing on it once it’s done printing. While it’s hard to imagine that kind of wait for information nowadays, the fax machine does still play a prominent role in the college football world.

  • Screen shot 2015-08-26 at 2.47.16 PMLegendary Fax Beat Down

Who can forget the scene when three of Office Space’s main characters acted out something almost every office worker wanted to do – smashing their combo fax/printer into smithereens. The office culture mocked in 1999’s Office Space was about to change; broadband had come out in 1997, enabling telecommuting, and in 1999, Wi-Fi and the infamous Blackberry became part of working life, too.

  • Prince-William-Kate-MiddletonThe Classiest Fax of the Decade

Faxing shows up in more recent pop culture, too. When England’s Prince William’s engagement to Catherine Middleton was first announced in 2011, save-the-date notices were sent from Buckingham Palace by fax to senior members of Europe’s royal families.

  • Screen Shot 2015-08-26 at 7.34.30 PMKim Jong Fax

Remember the viral Ylvis hit “What Does the Fox Say?” This 2013 parody featuring Kim Jong-un asks “What Does the Fax Say?”

Iggy Pop, Stephen Hawking, and the Buckingham Palace fax examples come from MetroFax.

 

International Faxing: A Complete Guide

August 20, 2015/in Online Fax /by KateH

Screen shot 2015-08-20 at 5.37.11 PM

For many companies that do business in other countries, faxing is a critical part of a communications strategy. Online faxing in particular can be a boon; instead of waiting by a machine at 1am for a fax, you know it will go to your email.

Most online fax providers make it very easy to send international faxes (look here for a list of fax providers that allow you to send internationally.) If your international faxing needs go beyond sending the occasional non-North American fax, here’s a guide to the ins and outs of making it work.

Getting an International Number

If you’re interested in getting a non-U.S. or non-Canadian fax number, for the most part it’s an easily integrated step within the process of signing up with a new provider. If you already have an international fax number that you wish to port in, first check to make sure the provider you have in mind allows number porting for that country.

Providers that offer international numbers include MyFax, MetroFax, eFax, RingCentral, and HelloFax.

Some providers will let you pick the country code you want your number to come from as you sign up online; for some, you may have to call the company to get an international number. MetroFax, for instance, offers only U.S. and Canadian numbers through its online signup, but upon calling customer service we were told that it is possible to obtain a non-North American number.

Others, like HelloFax, offer international numbers to an extent – outside of the U.S. and Canada, it offers numbers throughout the U.K.

It may take up to 10 business days for your international number to become active after you sign up for a new account. Some providers charge an extra fee, typically about $15 per month, to have an international number.

If you’re outside the U.S. or Canada and you’re trying to get a non-U.S. fax number, you may still be able to use a U.S.-based provider; some have expanded to provide local numbers European countries, while some, like eFax, have a presence in other countries (the U.K., in this case.)

Using an International Number and Faxing From the U.S. to an International Number

Once you have your number, sending a fax – whether from a U.S. number or an international number – is a simple process. You’ll need to remember to enter an international call prefix (from the U.S., it’s 011), a country code, and then the area code and number you’re dialing.

Costs

If you’re dialing an international number from the U.S., international rates will apply. They vary slightly for each provider, so be sure to check out what your provider charges. Here’s an example of RingCentral’s international dialing rates.

Some providers offer what’s known as a “free faxing zone,” which means you can send faxes to those countries at no extra charge. Here’s an example of MyFax’s free faxing zone. Each provider has different free faxing zones, so check with different services before choosing which one to sign up with.

You may be wondering why those international charges apply if your fax provider is sending faxes online; does the provider actually incur a fee for sending internationally, or is that just an extra revenue stream? The answer is probably both: some online fax providers do actually send to physical fax machines, in which case they have to use a telephone network.

image via Creative Commons

Top Five Reasons To Use An Online Fax Service

July 30, 2015/in Online Fax /by KateH

Screen shot 2015-07-30 at 5.49.31 PM

It would be easy to assume that faxing is obsolete – with email and cloud sharing, much of the fax’s role has been usurped. But while it may be true that fax machines themselves are practically relics, online fax is very much alive and well. Here are the top five reasons you might want to consider using an online fax service:

1. Your John Hancock An actual signature is necessary sometimes, and not just because old fogeys don’t trust email. In certain industries, like legal, government, and medical, legally binding signatures are mandatory, and the most efficient and cost-effective way to send those documents is by online fax.

2. National Signing Day! OK, maybe you aren’t a top college football pick. But just in case you have a son who is someday, you’d better have faxing capability on the ready. While other sports have switched to signed PDFs for signing day, college football programs still use faxes to seal the deal.

3. Because Hackers Remember that time the U.S Government got hacked? And the time before that major retailers like Target got hacked? While email encryption is an ever-evolving science, emails still aren’t as secure as Internet faxes (as long as you disable the “attach the fax to the email notification” feature. Online faxes are also more secure than physical faxes, for obvious reasons: anyone walking by a fax machine could theoretically just pick up the papers. For industries like healthcare that must follow strict privacy guidelines, online faxing is the best way to go.

4. Domo Arigato Faxes are a big part of the business world in many other countries – and in Japan they’re used by almost every business. Faxes can be seen by those businesses as more personal because of customized details like a signature, so if you’re doing business with overseas companies or organizations, the ability to fax will be a big plus.

5. Reach Back to the Stone Age Some businesses will only accept or send documents by fax. Since online faxing services will send a printed copy of your document to physical fax machines, you can reach the dinosaurs (and overseas companies, per #4 above) still using them.

image via pixabay

Top 5 Paperless Signature Services

July 22, 2015/in Online Fax /by abbymarshall

Looking to cut back on printing? The paperless office is on the rise, and not just for environmental reasons! Reducing the number of forms piled up on your desk is the first step to cultivating a more productive work environment—and just think of the money you’ll save on ink by going paperless. If this sounds enticing (and it should), start by trying one of these five digital signature services on for size.

 

1. Adobe Document Cloud
If you’re already familiar with Adobe, Document Cloud eSign (formerly EchoSign) could be a good fit for you. Document Cloud features a handy tracking feature that allows you to follow your document’s progress every step of the way. Once your forms are signed, they’re automatically archived in the cloud for effortless access later on—no more messy filing cabinets. Document Cloud also offers a variety of extra security features, such as a phone authentication code for those who are signing on a mobile device. Box and Google Drive users have easy integration options. Pricing starts at $14.99/month for the individual subscription plan.

 

2. CudaSign
Formerly known as SignNow, CudaSign boasts that its services reduce turnaround time for documents “by as much as 90%.” If you’re someone who utilizes the same form over and over, you’re likely to benefit from CudaSign’s template feature. Like most eSignature services, CudaSign provides secure cloud storage as well as options for those who wish to export and archive documents (Dropbox users, take note). And if you’re particularly interested in a mobile app, CudaSign has ranked #1 of Apple’s eSignature app offerings for the last three years. Plans start at $1/month.

 

3. DocuSign
If you’re dealing with clients who tend to send documents back with signatures missing, DocuSign could come in handy. This straightforward service features a tagging option that lets the sender indicate exactly where a signature, initial, or date is required. With the DocuSign dashboard, you never have to wonder where your document is in the signing process. This eSignature service provides fairly comprehensive cloud storage service integration, with options for Box, Dropbox, Google Drive, and OneDrive. Try out DocuSign’s intuitive interface with plans starting at $10/month.

 

4. HelloSign
HelloSign champions “bank-level security” with two-factor identification for those who are still nervous about signing documents digitally. This eSignature service helpfully gives you a status notification each time there is an update to your document. HelloSign offers a comprehensive selection of features including template usage, branding capabilities, and cloud syncing. It’s ideal for the Google user, as it provides integration for Gmail, Docs, and Drive, as well as other apps and services like Box, Dropbox, Evernote, and One Drive. There is also a host of business class features that allow for the addition of team members and more. There’s a free plan that’ll let you test the waters, and paid plans start at $13/month.

 

5. SignEasy
Previously featured in the Apple iPad video campaign, SignEasy is a service that caters to the small business and individual user crowd. Users can integrate with Box, Dropbox, Evernote, and Google Drive, and security offerings include passcode and Touch ID authentication. If you don’t need to sign documents very often, but still want to enjoy the benefits of an eSignature service, SignEasy notably offers a pay-as-you-go plan with a 10 documents for $5 offer. Yearly plans start at $40.
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