Nextiva Review
Service Name |
Single User | |
Monthly Fee |
$9.95 | Annual Payment Discount |
$6.95/ month |
Hidden Fees |
No | |
Start Up Fee |
Free | |
800 Number |
No | |
866, 877 or 888 Number |
Yes |
|
Free Trial Period |
30 Days | |
Free Incoming Pages |
500 | |
Free Outgoing Pages |
Combined | |
Users in plan |
1, but |
|
Online fax storage |
6 Months | |
Customer Support |
24/7, but |
|
Premium Upgrades |
Yes | |
Corporate Packages |
No | |
Send faxes by email |
Yes | |
Incoming Overage Pages |
$0.03 | |
Outgoing Overage Pages |
$0.03 |
Plan Reviewed: Pro
Nextiva Pros
- 30 day free trial
- Knowledgeable customer service
- Low monthly price for number of pages included
- Low overage rates
- Combined pages
- Discount for annual contracts
Nextiva Cons
- Only one user can send faxes
- Previewing your faxes doesn't work well
Nextiva Conclusion
If you need a local fax number, Nextiva's internet fax service is a good product at a great value. We initially encountered many problems signing up for their service. However, after reporting the sign up errors, Nextiva corrected the problems. At $9.95 per month for 500 fax pages, Nextiva gives you a lot for your money. You can save even more if you pre-pay for a year: your effective rate would be $6.95 per month. Nextiva's faxing interface is relatively straightforward to use, and we had no problems sending and receiving faxes. Nextiva's Customer Service helped solve our issue when the password we were given to login to our account didn't work. Nextiva has a 30 day free trial to test out their internet fax service.
Nextiva's main con is that only one email address can be set to send faxes. The “Previewing Your Fax” function in Nextiva is also a bit weird. You're not able to view the contents of the pages you're faxing (only the file names), and your cover page preview doesn't properly display the information you typed. If you can get past these cons, Nextiva is a good, affordable internet fax service.