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Internet Fax
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Email Fax

A Complete Phone and Fax Service

Interested in a solution that manages your phone and fax needs? Simplify your communications with RingCentral Mobile and get a central location for all your fax, email and voicemail accounts. Toll free numbers are included at no additional cost.

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eFax Review

eFax

Service Name
   eFax Plus
Monthly Fee
  
$16.95
Hidden Fees
   No
Start Up Fee
   Free
800 Number
  
Yes, but
866, 877 or 888 Number
  
Yes, but
Free Trial Period
   30 Days
Free Incoming Pages
   130
Free Outgoing Pages
  
30
Users in plan
   5
Online fax storage
   Unlimited
Customer Support
   24/7
Premium Upgrades
   Yes
Corporate Packages
   Yes
Send faxes by email
   Yes
Incoming Overage Pages
   $0.15
Outgoing Overage Pages
   $0.10
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Plan Reviewed: eFax Plus


eFax Pros
  • 30 day free trial
  • Unlimited fax storage
  • Fax numbers in 3,500 cities and 46 countries
  • Discount for annual contracts

eFax Cons
  • High monthly price ($16.95) for number of pages included
  • High overage rates
  • Pages in plan aren't combined; 130 pages earmarked for incoming and 30 pages for outgoing

eFax Conclusion

eFax has a good internet fax service and the most subscribers of any online fax service, but it isn't best suited for a toll free number plan. At $16.95 per month for 130 incoming pages and 30 outgoing pages, eFax's monthly fee is very high compared to the other internet fax providers we've reviewed. With eFax's interface, sending and receiving faxes is fairly easy. eFax offers 24/7 customer support, and our recent experiences with their customer service have been good. They also offer a 30 day free trial to adequately test out their service.

If you sign up for a toll free number on this plan, you will not receive any included pages per month and will be charged $0.20 per incoming page. eFax has corporate and developer plans available if you're anticipating a high faxing volume or need multiple accounts. A unique feature about eFax is that faxes in online storage are indexed and searchable. We've received negative visitor feedback about eFax ranging from the unreliability of their faxes and their poor customer service to difficulty canceling. However, our recent experience with eFax has been positive. If you want a fax number in a particular area code, eFax is a good choice as they have fax numbers in 3,300 cities in 46 countries.

* eFax is owned by j2 Global Communications along with Fax.com, Send2Fax, jConnect, RapidFAX, SmartFax and TrustFax.