Internet Fax Reviews

RingCentral

Service Name		Fax 700
Monthly Fee		$8.89
Annual Payment Discount		$7.11/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		700 Total
Free Outgoing Pages		Combined
Users in plan		30, but
Online fax storage		Unlimited
Customer Support		24/7
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.06
Outgoing Overage Pages		$0.06

sign up now

Plan Reviewed: Fax 700

Pros

• Save 20% when you prepay annually
• 30-day free trial period
• 700 combined pages included
• Low monthly fee for number of pages included
• Unlimited period for online fax storage (up to 200 messages)
• Can send faxes from an unlimited number of email addresses and can receive faxes to 30 email addresses
• Can create a "blocked"/"allowed" call list so that you aren't charged for blocked calls
• 24/7 phone customer support

Cons

• At the time of our most recent review, there were no notable cons.

Conclusion

RingCentral's product is very good, and RingCentral is continuously working to improve their customer service. RingCentral is an excellent value for your money, as you get 700 free combined pages for $8.89 per month, and if you prepay for a year, your monthly rate comes out to $7.11. RingCentral's customer service has made tremendous strides and answered all of our questions accurately last time we tested them. RingCentral also offers a 30-day free trial.

View the Complete Online Fax Service Review of RingCentral

*RingCentral has more expensive monthly pricing than its sister service, eXtremeFax. Note: If you've signed up for a free trial with eXtremeFax before, you aren't able to receive a free trial with RingCentral.

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MetroFax

Service Name		Essential
Monthly Fee		$7.95
Annual Payment Discount		$6.63/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		10
Online fax storage		1 Year
Customer Support		M-F 8-9 EST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.03
Outgoing Overage Pages		$0.03

sign up now

Plan Reviewed: Essential

Pros

• Save 16.7% when you prepay annually
• 30 day free trial period
• 500 combined pages included
• Low monthly fee for number of pages included
• One year online fax storage
• Can send and receive faxes from 10 email addresses
• High quality customer support
• Low overage rates

Cons

• At the time of our most recent review, there were no notable cons

Conclusion

MetroFax is an excellent online fax service, and most of the feedback we have received from MetroFax users has been 5 out of 5 stars. You get 500 combined pages for $7.95 per month, which is an incredible value compared to our Market Standard of 300 combined pages for $9.95 per month. You can also prepay for a year which will bring your monthly rate to $6.63 per month. MetroFax's customer support was very knowledgeable and quick in answering our questions. MetroFax now offers a 30 day free trial.

View the Complete Online Fax Service Review of Metrofax

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MyFax

Service Name		500 Pooled
Monthly Fee		$10.00
Annual Payment Discount		$8.33/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		5
Online fax storage		1 Year
Customer Support		24/7
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

sign up now

Plan Reviewed: 500 Pooled Pages

Pros

• Save 16.7% when you prepay annually
• 30-day free trial period
• 500 combined pages included
• Low monthly fee for number of pages included
• One year online fax storage
• Can preview your fax before you send it
• Can create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls
• 24/7 customer support

Cons

• Experienced a power outage as well as customer login issues in June 2011
• Experienced an outage in January 2012
• Experienced an outage in April 2012

Conclusion

MyFax has a user-friendly online interface and great pricing. However, MyFax experienced a power outage as well as customer login issues in June 2011. MyFax experienced another outage in January 2012 and April 2012. MyFax has since resolved these issues, and its service and website are restored. At $10 per month for 500 free combined pages, MyFax is a good option for people who send and receive faxes regularly, and if you prepay for a year, your monthly rate comes out to $8.33. MyFax's customer support has historically been very helpful, but we've recently received lots of negative feedback about their support. MyFax has a 30 day free trial period during which you can test out their service.

View the Complete Online Fax Service Review of MyFax

* MyFax is owned by j2 Global Communications along with eFax, Fax.com, Send2Fax, SmartFax, TrustFax, and RapidFAX.

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Nextiva

Service Name		Single User
Monthly Fee		$8.95
Annual Payment Discount		$4.95/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		500
Free Outgoing Pages		Combined
Users in plan		1, but
Online fax storage		6 Months
Customer Support		6-6 MST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.03
Outgoing Overage Pages		$0.03

sign up now

Plan Reviewed: Single User

Pros

• Save 44.7% when you prepay annually
• 30-day free trial period
• 500 combined pages included
• Low monthly fee for number of pages included
• One year online fax storage
• Can preview your fax before you send it
• High quality customer support
• Low overage rates

Cons

• Can only send faxes from one email address
• Experienced multiple outages in October 2011

Conclusion

If you need a local fax number, Nextiva's internet fax service is a good product at an exceptional value. However, recently, Nextiva has experienced multiple outages. We 've talked with Nextiva about this, and Nextiva has added three to four servers to address the issue. For 500 combined pages, Nextiva has a very low monthly fee at $8.95 and also has an option where you can prepay for a year to bring your effective monthly fee to $4.95. Nextiva's customer support was both responsive and knowledgeable, and Nextiva has a 30 day free trial to test out their internet fax service.

View the Complete Online Fax Service Review of Nextiva

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eXtremeFax

Service Name		eXtremeFax 500
Monthly Fee		$7.99
Annual Payment Discount		$6.67/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		30, but
Online fax storage		Unlimited
Customer Support		24/7
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.07
Outgoing Overage Pages		$0.07

sign up now

Plan Reviewed: eXtremeFax 500

Pros

• Save 17% when you prepay annually
• 30-day free trial period
• 500 combined pages included
• Low monthly fee for number of pages included
• Unlimited period for online fax storage (up to 200 messages)
• Can send faxes from an unlimited number of email addresses and can receive faxes to 30 email addresses
• Can create a "blocked"/"allowed" call list so that you aren't charged for blocked calls
• 24/7 phone customer support
• Low overage rates

Cons

• At the time of our most recent review, there were no notable cons

Conclusion

eXtremeFax has a very good product and is an excellent option for a value-conscious customer. eXtremeFax has a low annual prepayment discount price ($6.67 per month for 500 combined pages). eXtremeFax has above-average customer support and offers a 30-day free trial to test out their service.

View the Complete Online Fax Service Review of eXtremeFax

*eXtremeFax is the same service as RingCentral with lower monthly pricing. Note: If you've signed up for a free trial with RingCentral before, you aren't able to receive a free trial with eXtremeFax.

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eFax

Service Name		eFax Plus
Monthly Fee		$16.95
Annual Payment Discount		$14.13/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		150
Free Outgoing Pages		150
Users in plan		5
Online fax storage		Unlimited
Customer Support		24/7
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

sign up now

Plan Reviewed: eFax Plus

Pros

• Save 16.6% when you prepay yearly
• 30-day free trial period
• Unlimited online fax storage
• 24/7 phone customer support

Cons

• Pages in plan aren't combined
• High monthly fee for number of pages included

Conclusion

eFax has a good online fax service and the most subscribers of any online fax service, but its pricing is on the high end. Compared to our market standard of $10 per month for 300 free combined pages, eFax is quite a bit more expensive at $16.95 per month for 150 free incoming and 150 free outgoing pages. We've received lots of negative feedback about eFax having poor customer support and it being difficult to cancel your service. eFax offers a 30-day free trial, so you can adequately test out their service.

View the Complete Online Fax Service Review of eFax

* eFax is owned by j2 Global Communications along with Fax.com, Send2Fax, RapidFAX, SmartFax, TrustFax, and MyFax.

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RapidFAX

Service Name		Individual
Monthly Fee		$9.95
Annual Payment Discount		N/A
Hidden Fees		Yes
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		300 Total
Free Outgoing Pages		Combined
Users in plan		2
Online fax storage		30 Days Free
Customer Support		M-F 8-5 PST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.08
Outgoing Overage Pages		$0.08

sign up now

Plan Reviewed: Individual and Small Business Plan

Pros

• 30-day free trial period

Cons

• Hidden Fee: Charges five cents per fax per month to store faxes online after 30 days
• Can send and receive faxes from only two email addresses
• Poor quality customer support

Conclusion

RapidFAX is a good online fax service with a couple of drawbacks. RapidFAX has a hidden fee that charges you for storing faxes online for more than 30 days. At $9.95 per month for 300 combined pages, RapidFAX's pricing is right in line with our Market Standard. We found their customer support to be thorough, but unfortunately, they didn't answer all of our test questions correctly. RapidFAX offers a 30-day free trial of their online fax service.

The feedback we have received from RapidFAX users has been very negative. Many users have complained about lost faxes as well as being billed after canceling.

View the Complete Online Fax Service Review of RapidFAX

* RapidFAX is owned by j2 Global Communications along with eFax, Fax.com, Send2Fax, SmartFax, TrustFax, and MyFax.

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TrustFax

Service Name		Monthly Plan
Monthly Fee		$8.95
Annual Payment Discount		$7.46/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		250 Total
Free Outgoing Pages		Combined
Users in plan		5
Online fax storage		30 Days Free
Customer Support		M-F 8-5 PST
Premium Upgrades		No
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

sign up now

Plan Reviewed: Monthly Plan

Pros

• Save 16% when you prepay annually
• 30-day free trial period
• Can create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls

Cons

• Can receive faxes to only two email addresses

Conclusion

With a low monthly fee and Market Standard overage charges, TrustFax offers a decent plan for sending online faxes. TrustFax's phone support is good, but our emails were never truly answered. TrustFax has a 30-day free trial.

View the Complete Online Fax Service Review of TrustFax

* TrustFax is owned by j2 Global Communications along with eFax, Fax.com, Send2Fax, RapidFAX, SmartFax, and MyFax.

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SRFax

Service Name		Lite Plan
Monthly Fee		$9.95
Annual Payment Discount		$9.00/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		60 Days
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		9
Online fax storage		1 Year
Customer Support		M-F 9-5 PST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.08
Outgoing Overage Pages		$0.08

sign up now

Plan Reviewed: Lite Plan

Pros

• Save 9.5% when you prepay annually
• 60-day free trial period
• One year online fax storage
• Can create a "blocked"/"allowed" call list so that you aren't charged for blocked calls
• High quality customer support
• Can send faxes from nine email addresses and receive faxes from an unlimited number of email addresses

Cons

• At the time of our most recent review, there were no notable cons

Conclusion

SRFax is a good option for people who need a toll-free fax number. Local numbers are available but are limited to about 65 U.S. cities and 40 Canadian cities. At $9.95 per month for 500 free incoming and outgoing pages, SRFax is a great value. SRFax has really knowledgeable customer support and offers a 60 day free trial.

View the Complete Online Fax Service Review of SRFax

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FaxAge

Service Name		Professional
Monthly Fee		$7.95
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		$5.00, but
Free Trial Period		No, but
Free Incoming Pages		300
Free Outgoing Pages		300
Users in plan		Unlimited
Online fax storage		Unlimited
Customer Support		M-F 9:30-4:30 MST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.05
Outgoing Overage Pages		$0.05

sign up now

Plan Reviewed: Professional

Pros

• 300 incoming and 300 outgoing pages included
• Low monthly fee for number of pages included
• Unlimited online fax storage
• Can send and receive faxes from an unlimited number of email addresses
• Can create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls
• High quality customer support
• Low overage rates

Cons

• No free trial
• Pages in plan aren't combined

Conclusion

FaxAge has great pricing, gives customers who sign up through our link $5 off their first monthly bill, and has excellent customer service. There is a start up fee and no free trial, which does not meet our Market Standard, but their monthly fee is a few bucks less than our Market Standard price for double the Market Standard number of pages. FaxAge's customer service is excellent and very friendly.

View the Complete Online Fax Service Review of FaxAge

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SmartFax

Service Name		Local
Monthly Fee		$6.95
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		250 Total
Free Outgoing Pages		Combined
Users in plan		2
Online fax storage		30 Days Free
Customer Support		M-F 8-5 PST
Premium Upgrades		No
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.08
Outgoing Overage Pages		$0.08

sign up now

Plan Reviewed: Local

Pros

• 30-day free trial period
• Low monthly fee
• Let's you create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls

Cons

• Can receive faxes to only 2 emails

Conclusion

SmartFax's plan is a good value. For $6.95/ month, you get 250 combined pages, lower than average overage rates and the option of a toll free number for no additional cost. Our experience with their customer support was that they were helpful. SmartFax offers a 30-day free trial, which includes 250 combined pages.

View the Complete Online Fax Service Review of SmartFax

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* SmartFax is owned by j2 Global Communications along with eFax, Fax.com, Send2Fax, RapidFAX, TrustFax, and MyFax.

MaxEmail

Service Name		Plus
Monthly Fee		$9.95
Annual Payment Discount		$7.00/ month
Hidden Fees		No
Start Up Fee		$10.00
Free Trial Period		Limited
Free Incoming Pages		250
Free Outgoing Pages		100
Users in plan		25
Online fax storage		30 Days, but
Customer Support		M-F 9-5 CST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.05
Outgoing Overage Pages		$0.10

sign up now

Plan Reviewed: Plus

Pros

• Save 20% when you prepay quarterly and 30% when you prepay annually
• 30-day free trial period
• Can send and receive faxes from 25 email addresses
• High quality customer support

Cons

• $10 start-up fee
• Pages in plan aren't combined
• No phone customer support

Conclusion

MaxEmail's Plus plan is best suited for someone who wants a local fax number. Their monthly fee is Market Standard at $9.95 for 250 free incoming and 100 free outgoing pages, but their $10.00 start-up fee is outside our Market Standard. It's important to note that if you get a toll-free fax number, you don't receive any free incoming pages. MaxEmail's customer support answered all of our questions correctly. MaxEmail offers a 30-day free trial limited to 100 inbound pages and three 10-page outbound faxes.

View the Complete Online Fax Service Review of MaxEmail

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Fax.com

Service Name		Fax.com
Monthly Fee		$9.99
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		300 Total
Free Outgoing Pages		Combined
Users in plan		2, but
Online fax storage		30 Days Free
Customer Support		M-F 8-5 PST
Premium Upgrades		No
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.12
Outgoing Overage Pages		$0.12

sign up now

Plan Reviewed: Fax.com

Pros

• 30-day free trial period

Cons

• Can receive faxes with only two email addresses

Conclusion

Fax.com's monthly service is priced right at our market standard, but their $0.12 per page overage charge is higher than our Market Standard of $0.10 per page. Our testing found their customer support to be unreliable. If you use the sign-up link through our website, you can test Fax.com's service free for 30 days.

View the Complete Online Fax Service Review of Fax.com

* Fax.com is owned by j2 Global Communications along with eFax, Send2Fax, RapidFAX, SmartFax, TrustFax, and MyFax.

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Send2Fax

Service Name		Small Business
Monthly Fee		$12.95
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		350 Total
Free Outgoing Pages		Combined
Users in plan		2, but
Online fax storage		30 Days Free
Customer Support		M-F 8-5 PST
Premium Upgrades		Yes
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.12
Outgoing Overage Pages		$0.12

sign up now

Plan Reviewed: Small Business

Pros

• 30 day free trial
• Can create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls

Cons

• Can send faxes from only two email addresses

Conclusion

Send2Fax gives you 50 more pages than the Market Standard at slightly higher price than the Market Standard. We found phone support to be fairly knowledgeable, but emails took days to get a response. Send2Fax offers a 30-day trial for you to test out their faxing service.

View the Complete Online Fax Service Review of Send2Fax

* Send2Fax is owned by j2 Global Communications along with eFax, Fax.com, RapidFAX, SmartFax, TrustFax, and MyFax.

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ClickFax

Service Name		Bud S&R
Monthly Fee		$9.95
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		$9.95
Free Trial Period		None
Free Incoming Pages		50 Total
Free Outgoing Pages		Combined
Users in plan		20
Online fax storage		30 Days
Customer Support		No Number
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

sign up now

Plan Reviewed: Budget Send and Receive Plan

Pros

• Can send and receive faxes using 20 email addresses

Cons

• $9.95 start-up fee
• High monthly fee for number of pages included
• Software/hardware required to send and receive faxes
• No phone customer support
• Poor quality customer support
• No free trial period

Conclusion

There are many other online fax services that are more comprehensive with better customer service. ClickFax only gives you 50 combined pages per month for $9.95, which is roughly 17% of our Market Standard of 300 combined pages. Their customer support was extremely poor, and they never answered any of our emails. ClickFax does not provide a free trial.

View the Complete Online Fax Service Review of ClickFax

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AirComUSA

Service Name		Basic
Monthly Fee		$8.95
Annual Payment Discount		N/A
Hidden Fees		No, but
Start Up Fee		$10.00
Free Trial Period		30 Days
Free Incoming Pages		0
Free Outgoing Pages		0
Users in plan		5
Online fax storage		7 Days
Customer Support		M-F 8-6 MST
Premium Upgrades		Yes
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

sign up now

Plan Reviewed: Basic

Pros

• 30-day free trial period
• Can create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls
• High quality customer support

Cons

• Charges $12 upfront for future overage fees
• $10 startup fee
• No free pages included
• Pages in plan aren't combined
• No online fax storage
• No online interface

Conclusion

AirComUSA's Basic plan is expensive, considering you pay $8.95 per month, plus a $10 setup fee, and don't receive any free incoming or outgoing fax pages. You're also charged $12 upfront, but this amount goes to paying for your faxes. With AirComUSA, you must send and receive faxes from your email, but it is a very straightforward and simple process. AirComUSA's customer support was very helpful, and AirComUSA does offer a 30-day free trial.

View the Complete Online Fax Service Review of AirComUSA

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GreenFax.com

Service Name		Signature
Monthly Fee		$12.95
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		None
Free Incoming Pages		250
Free Outgoing Pages		100
Users in plan		5
Online fax storage		Unlimited
Customer Support		M-F 9-5 EST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.03
Outgoing Overage Pages		$0.07/$0.05

sign up now

Plan Reviewed: Signature

Pros

• Unlimited online fax storage

Cons

• No free trial period
• Pages in plan aren't combined

Conclusion

GreenFax's monthly price of $12.95 is slightly more expensive than our Market Standard of $10 per month. GreenFax's customer support is knowledgeable. GreenFax unfortunately does not offer a free trial to test their service.

View the Complete Online Fax Service Review of GreenFax.com

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FaxSer Review

Service Name		Best Deal
Monthly Fee		$9.95
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		125
Free Outgoing Pages		125
Users in plan		5
Online fax storage		365 Days
Customer Support		M-F 10-6 EST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.09
Outgoing Overage Pages		$0.09

sign up now

Plan Reviewed: Best Deal

Pros

• 30-day free trial period
• One-year online fax storage

Cons

• Pages in plan aren't combined

Conclusion

FaxSer's Best Deal plan is nearly in line with our Market Standard. However, FaxSer only has local fax numbers available in Connecticut, New Jersey, and New York. FaxSer gives you 125 free incoming and 125 free outgoing pages per month compared to our Market Standard of 300 free combined pages per month, but is still a relatively good value. Their customer support was knowledgeable but not very friendly. FaxSer has a 30-day free trial.

View the Complete Online Fax Service Review of FaxSer

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OneSuite

Service Name		OSFX Plus
Monthly Fee		$2.95
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		No, but
Free Trial Period		30 Days
Free Incoming Pages		Unlimited
Free Outgoing Pages		None
Users in plan		5
Online fax storage		90 Days
Customer Support		24/7
Premium Upgrades		No
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		Unlimited
Outgoing Overage Pages		$0.025

sign up now

Plan Reviewed: OneSuite Fax Plus

Pros

• Low monthly fee
• 30-day free trial period
• 90-day online fax storage
• Can preview your fax before you send it
• Can create a "blocked"/"allowed" call list so that you aren't charged for blocked calls
• 24/7 phone customer support
• Low overage rates

Cons

• No free outgoing pages included
• Pages in plan aren't combined

Conclusion

OneSuite has a very low monthly fee that includes unlimited incoming pages but no outgoing pages. OneSuite's sending rates are very low, but you must pay a $10 starting balance before you may begin faxing. Their customer support is knowledgeable about their product. OneSuite offers a 30-day free trial.

View the Complete Online Fax Service Review of OneSuite

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UnityFax

Service Name		Local Fax: Unlimited Receiving/250 Pages Sending
Monthly Fee		$9.99
Annual Payment Discount		$8.33/month
Hidden Fees		No
Start Up Fee		$1.99
Free Trial Period		No, but
Free Incoming Pages		Unlimited
Free Outgoing Pages		250
Users in plan		4
Online fax storage		1 year, but
Customer Support		24-hour turnaround
Premium Upgrades		No
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		Unlimited
Outgoing Overage Pages		$0.05

sign up now

Plan Reviewed: One Rate

Pros

• Save 16.6% when you prepay annually
• Unlimited incoming and 250 outgoing pages included
• Can create a "blocked"/"allowed" call list so that you aren't charged for blocked calls
• High quality customer support (email)
• Low overage rates

Cons

• No free trial period
• Pages in plan aren't combined
• Difficult to send a fax in the online interface
• No phone customer support

Conclusion

UnityFax has a few drawbacks, but their product and customer support are solid and they continue to make improvements. UnityFax's pricing is right in line with our market standard, and they include unlimited incoming pages and 250 outgoing pages. UnityFax's phone customer support number didn't work, but their responses via email were very thorough. UnityFax doesn't offer a free trial, but its sister site FaxORama.com allows you to send two free faxes per day (max. 5 pages each).

View the Complete Online Fax Service Review of UnityFax

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Sfax Review

Service Name		Basic
Monthly Fee		$15.00
Annual Payment Discount		$12.50/month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		14 Days
Free Incoming Pages		175 Total
Free Outgoing Pages		Combined
Users in plan		0, but
Online fax storage		1 Year
Customer Support		M-F 8-6 PST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		No
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

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Plan Reviewed: Basic

Pros

• Save 16.7% when you prepay annually
• 1 year online fax storage
• High quality customer support

Cons

• High monthly fee
• Only 175 combined pages included
• High monthly fee for number of pages included
• Not able to send faxes by email

Conclusion

Sfax has a unique fax offering that focuses on security, but its pricing at $15 per month for 175 free combined pages is on the high side. Sfax has designed a service that ensures your documents and data are protected end-to-end using a combination of 128-bit SSL and base64 binary encryption. Sfax's customer support is excellent, and their staff members are very knowledgeable. Sfax offers a 14-day free trial to test out their service.

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Faxaway Review

Service Name		Faxaway
Monthly Fee		$0.00
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		No, but
Free Trial Period		None
Free Incoming Pages		Unlimited
Free Outgoing Pages		0
Users in plan		250
Online fax storage		20 messages
Customer Support		M-F 9-4 PT
Premium Upgrades		No
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		Unlimited
Outgoing Overage Pages		$0.11

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Plan Reviewed: Faxaway

Pros

• No monthly fee
• Can send a fax to thousands of recipients at once

Cons

• Charges $1 monthly maintenance fee to store faxes online
• No free trial period
• No free outgoing pages included
• Local fax numbers only available in Seattle, Washington

Conclusion

Faxaway's fax service is very limiting in that the only area code available for fax numbers is Seattle (area code 206). You must pay a $10 starting balance before being able to use the service, and Faxaway charges $1 per month to store faxes online. With Faxaway, you must send and receive faxes from your email. Faxaway is best suited for people who only fax a few pages per month and want to forego a monthly fee. Faxaway has above average customer support but doesn't offer a free trial to test out its service.

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Fax87 Review

Service Name		Best Choice
Monthly Fee		$9.99
Annual Payment Discount		$8.99
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		15 days
Free Incoming Pages		1000 Total
Free Outgoing Pages		Combined
Users in plan		Unlimited
Online fax storage		Unlimited
Customer Support		M-Su 7-5 PST
Premium Upgrades		Yes
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.08
Outgoing Overage Pages		$0.08

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Plan Reviewed: Best Choice

Pros

• Save 10% when you prepay annually
• 1000 combined pages included
• Low monthly fee for number of pages included
• Unlimited online fax storage
• Can send and receive faxes from an unlimited number of email addresses

Cons

• Limitation of 100 faxes you can make per day

Conclusion

Fax87 has great pricing and average quality customer support. At $9.99 per month for 1000 combined pages, Fax87 gives you a lot of bang for your buck. Fax87 offers a 15-day free trial.

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PopFax Review

Service Name		Send and Receive
Monthly Fee		$8.00
Annual Payment Discount		$5.25/month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		3 days
Free Incoming Pages		Unlimited
Free Outgoing Pages		20
Users in plan		1
Online fax storage		30 days
Customer Support		No Number
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		No, but
Incoming Overage Pages		Unlimited
Outgoing Overage Pages		$0.06

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Plan Reviewed: Send and Receive

Pros

• Unlimited incoming and 20 outgoing pages included
• Offers a package that bundles online fax service with the ability to receive voice mail, make call transfers, and more
• Local fax numbers available in 44 states
• Auto resends for a minute if a fax fails to go through
• Can send a fax to up to 500 recipients at once

Cons

• Pages in plan aren't combined
• Can't send faxes by email unless you pay an additional $2.50/month
• No phone customer support
• Can receive faxes to only 1 email address unless you pay an additional $2.50/month

Conclusion

Popfax is a decent online fax service if you need a local number and don't anticipate sending many faxes. If you expect to send more than 20 fax pages per month, there are other services on the market that are better suited for your needs. Popfax has no phone customer support and instead has email support. Popfax provides a 3-day free trial limited to four faxes to test out their service.

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FaxBetter Review

Service Name		FaxBetter
Monthly Fee		$9.95
Annual Payment Discount		$7.95/ month
Hidden Fees		Yes
Start Up Fee		Free
800 Number		No
866, 877 or 888 Number		Yes
Free Trial Period		No, but
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		1
Online fax storage		Unlimited
Customer Support		No Number
Premium Upgrades		No
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.06
Outgoing Overage Pages		$0.06

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Plan Reviewed: FaxBetter

Pros

• Save 20% when you prepay annually
• 500 combined pages included
• Low monthly fee for number of pages included
• Unlimited online fax storage

Cons

• Can send and receive faxes from only one email address
• No phone customer support

Conclusion

FaxBetter is very competitively priced but falls short by only offering toll-free fax numbers and only allowing one email address to send and receive faxes. If you go over your allotted number of monthly pages, FaxBetter charges you in 250 page increments. FaxBetter only has email customer support, but it was sufficient when we tested it. FaxBetter doesn't offer a free trial but offers a free account with extreme limitations (you can receive but not send faxes, and you must receive a fax every 7 days or your account expires).

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HelloFax Review

Service Name		Premium
Monthly Fee		$9.99
Annual Payment Discount		N/A
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		1
Online fax storage		Unlimited
Customer Support		No Number
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

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Plan Reviewed: Premium

Pros

• Low monthly fee for number of pages included
• 500 combined pages included
• 30 day free trial period
• Local fax numbers available in 42 states
• Unlimited online fax storage

Cons

• Only one email address can send and receive faxes
• No phone customer support

Conclusion

HelloFax is a good option for people who need a local fax number. HelloFax's main differentiator from other online fax services is that you can sign documents electronically, without using a printer or scanner. At $9.99 per month for 500 free incoming and outgoing pages, HelloFax is a great value. HelloFax has really great email customer support but doesn't offer phone support. HelloFax offers a 30-day free trial.

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FaxItFast Review

Service Name		Fax 500
Monthly Fee		$10.00
Annual Payment Discount		$8.33/ month
Hidden Fees		No
Start Up Fee		Free
Free Trial Period		30 Days
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		5
Online fax storage		1 Year
Customer Support		No Number
Premium Upgrades		Yes
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.08
Outgoing Overage Pages		$0.08

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Plan Reviewed: Fax 500

Pros

• Save 20% when you prepay annually
• 30 day free trial period
• 500 combined pages included
• Low monthly fee for number of pages included
• One year of online fax storage

Cons

• No phone customer support

Conclusion

FaxItFast is a good online fax service at a good price. For $10/ month, you get 500 combined pages with lower than average overage rates. FaxItFast doesn't offer phone customer support, but their email customer support was extremely helpful. FaxItFast offers a 30-day free trial.

View the Complete Online Fax Service Review of FaxItFast

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