FaxAge Online Fax Service Review
Plan Reviewed: Professional
- 300 incoming and 300 outgoing fax pages
- Low monthly fee
- Low overage rates
- Unlimited online fax storage
- Can send and receive faxes from an unlimited number of email addresses.
- Can create a “blocked”/ “allowed” call list so that you aren’t charged for blocked calls
- High quality customer support
- No free trial period
- Pages in plan aren’t combined
FaxAge offers great pricing and even gives customers who sign up through our website $5 off their first monthly bill. There is a startup fee and no free trial, which does not meet our Market Standard, but the monthly fee is a few bucks cheaper than our Market Standard price for double the number of standard pages. FaxAge’s customer service team is excellent and very friendly.
FaxAge has a monthly fee of $7.95. It has a startup fee of $5, which does not meet our Market Standard of no startup fee. FaxAge does not have any hidden fees. The plan that we reviewed includes 300 incoming and 300 outgoing pages per month, a total of 600 monthly pages. Our Market Standard number of pages is 300 free combined pages. Unlike other services, FaxAge does not offer a free trial.
The online interface is easy to use, but you cannot preview a fax before you send it. You can send from and receive faxes on an unlimited number of email addresses. You can fax an unlimited number of documents at one time, as well as fax to an unlimited number of recipients. FaxAge offers unlimited fax storage at no additional cost, which beats our Market Standard of 30 days of free fax storage.
FaxAge offers local fax numbers in all 48 states as well as Washington D.C. It offers (800), (866), (877), and (888) numbers for free. Phone customer support is available Monday through Friday from 9:30 a.m. to 4:30 p.m. MST. Its phone support techs are both accurate and friendly. Email support is also extremely responsive and accurate.
FaxAge does not have a mobile version of its product available at this time.
Last reported outage: December 2010
February 6, 2012: FaxAge adds local number coverage to an additional 17 states, covering all of the continental U.S. as well as Washington, D.C.
October 25, 2011: FaxAge begins offering a 30-day money back guarantee to new clients using the service
June 13, 2011: FaxAge announces new security features which allow fax transmissions to meet HIPAA, SOX, and GLB requirements
February 10, 2011: FaxAge adds local fax number coverage in seven additional states (Connecticut, Idaho, Indiana, Kansas, Kentucky, South Carolina and Wisconsin) increasing the number of states with local numbers available to 31
May 17, 2010: FaxAge adds Microsoft Office Integration
Annual Payment Discount
Start Up Fee
866, 877 or 888 Number
Free Trial Period
Free Incoming Pages
Free Outgoing Pages
Users in plan
Online fax storage
|M-F 9:30-4:30 MST|
Send faxes by email
Incoming Overage Pages
Outgoing Overage Pages