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FaxAge Review

FaxAge

Service Name
  Professional
Monthly Fee
  $7.95
Annual Payment Discount
  N/A
Hidden Fees
  No
Start Up Fee
 
$5.00, but
800 Number
  Sometimes
866, 877 or 888 Number
  Yes
Free Trial Period
 
No, but
Free Incoming Pages
  300
Free Outgoing Pages
  300
Users in plan
  Unlimited
Online fax storage
  Unlimited
Customer Support
  M-F 9:30-4:30 MST
Premium Upgrades
  Yes
Corporate Packages
  Yes
Send faxes by email
  Yes
Incoming Overage Pages
  $0.05
Outgoing Overage Pages
  $0.05
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Plan Reviewed: Professional


FaxAge Pros

  • 300 incoming and 300 outgoing pages included
  • Low monthly fee for number of pages included
  • Unlimited online fax storage
  • Can send and receive faxes from an unlimited number of email addresses.
  • Can create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls
  • High quality customer support
  • Low overage rates

FaxAge Cons

  • No free trial period
  • Pages in plan aren't combined

FaxAge Conclusion

FaxAge has great pricing, gives customers who sign up through our link $5 off their first monthly bill, and has excellent customer service. There is a start up fee and no free trial, which does not meet our Market Standard, but their monthly fee is a few bucks less than our Market Standard price for double the Market Standard number of pages. FaxAge's customer service is excellent and very friendly.

FaxAge has a monthly fee of $7.95. They have a start-up fee of $5, which does not meet our Market Standard of no start-up fee. However, they do give people who sign up through our link $5 off their first monthly bill. They do not have any hidden fees. The plan that we reviewed includes 300 free incoming pages and 300 free outgoing pages per month. Our Market Standard number of pages is 300 free combined pages, so FaxAge's plan well exceeds the standard. They do not offer a free trial.

The online interface is easy to use. You can fax an unlimited number of documents at once, as well as fax to an unlimited number of recipients at once. But, you cannot preview a fax before you send it. They offer unlimited fax storage, which is far more than our Market Standard of 30 days. You can send from and receive faxes at an unlimited number of email addresses.

FaxAge offers local fax numbers in 31 states as well as Washington D.C. They offer (800), (866), (877), and (888) numbers for free. Phone customer support is available Monday through Friday from 9:30 a.m. to 4:30 p.m. MST. Their phone support is both accurate and friendly. Their email support is also extremely responsive and accurate.