MyFax Review
Service Name |
Best Value | |
Monthly Fee |
$10.00 |
|
Hidden Fees |
No | |
Start Up Fee |
$0.00 | |
800 Number |
No | |
866, 877 or 888 Number |
$12.00 |
|
Free Trial Period |
30 Days | |
Free Incoming Pages |
200 | |
Free Outgoing Pages |
100 | |
Users in plan |
5 | |
Online fax storage |
1 Year | |
Customer Support |
24/7 |
|
Premium Upgrades |
Yes | |
Corporate Packages |
Yes | |
Send faxes by email |
Yes | |
Incoming Overage Pages |
$0.10 | |
Outgoing Overage Pages |
$0.10 |
Plan Reviewed: Best Value
Pros
- 30 Day free trial period
- User friendly interface
- Excellent customer service
- Monthly or annual contracts available
- Multiple users available
- Online storage for 1 year
Cons
- Pages in plan aren't combined; 200 pages designated for incoming and 100 pages for outgoing
Conclusion
MyFax.com has different plans to meet their customers' needs and offers a 30 day free trial period. The 30 day trial period includes 200 inbound and 100 outbound pages for free. Their interface is extremely user friendly, and MyFax even has a User Tour that walks you through how to send a fax in 3 easy steps. From the beginning, we were able to send and receive faxes with ease and their customer service was extremely helpful in answering our questions.
MyFax has many features that set it apart from its competitors. You can send your faxes up to a list of 50 recipients, select the paper size of your attached documents, attach up to 9 documents, and preview your faxes before you send them. Previewing your faxes before you send them is very useful, because you get to look at exactly what your recipient will receive. MyFax.com is an excellent option for people who send and receive faxes regularly and may consider an upgrade in the future.
User Feedback
5 out of 5 stars
December 19, 2008
By Steve (Syracuse, NY)
Awesome quick and sharp
5 out of 5 stars
December 8, 2008
By Kimra (Palmdale, CA)
We needed to start getting faxes within minutes and that is exactly what happened.
We thought we would try it for free and then get a "regular fax", but the service is so good and so much better than a regular fax we will just stick with this!
Robin's Response after I notified her that MyFax had resolved the issue with the iPhone.
5 out of 5 stars
September 4, 2008
By Robin (Nashville, TN)
I am so excited!
Thank you so much for all the attention you gave with this matter. I am awfully impressed. I am so excited now and I have signed back up!
As of September 4, 2008, MyFax has resolved issues with the iPhone. They have changed their file naming mechanism, and now .PDF files show up just fine. I sent myself several test faxes to verify the resolution, and they indeed did come through! I notified Robin as soon as I found out, and I have posted her response above.
3 out of 5 stars
August 30, 2008
By Robin (Nashville, TN)
iPhone is incompatible with MyFax
I signed up for service just to find out the .PDF attachments they send have a naming scheme that is too long for my iPhone. All I get is a blank email in my inbox.
I had to cancel. Maybe if they change that I will return. Any other .PDF files show up just fine on the iPhone, so I was disappointed.
4 out of 5 stars
August 9, 2008
By Joan (Beaver Falls)
MyFax is the fax company I will use!
MyFax sounds like it will fit my needs. With a new business ready to take off, the info you furnished
is concise and easy to understand.
5 out of 5 stars
July 22, 2008
By Linda
I just signed up for MyFax
As you said, the customer service was excellent - friendly, patient and helpful. We'll see how the actual service goes, but so far, so good.