RingCentral Online Fax Service Review

Service Name |
Fax 700 | |
Monthly Fee |
$8.89 | Annual Payment Discount |
$7.11/ month |
Hidden Fees |
No | |
Start Up Fee |
Free | |
800 Number |
$30.00 |
|
866, 877 or 888 Number |
Yes | |
Free Trial Period |
30 Days | |
Free Incoming Pages |
700 Total | |
Free Outgoing Pages |
Combined | |
Users in plan |
30, but |
|
Online fax storage |
Unlimited |
|
Customer Support |
24/7 | |
Premium Upgrades |
Yes | |
Corporate Packages |
Yes |
|
Send faxes by email |
Yes | |
Incoming Overage Pages |
$0.06 | |
Outgoing Overage Pages |
$0.06 |
Plan Reviewed: Fax 700
RingCentral Pros
- 20% savings when you prepay annually
- 30-day free fax trial period
- 700 combined fax pages (inbound and outbound)
- Low monthly fee
- Can store 200 messages online for an unlimited amount of time
- Can send faxes from an unlimited number of email addresses and receive faxes on 30 email addresses
- Can create a "blocked"/"allowed" call list so that you aren't charged for blocked calls
- 24/7 phone customer support
RingCentral Cons
- At the time of our most recent review, there were no notable cons.
RingCentral Conclusion
RingCentral offers an excellent value for your money, as you get 700 free combined online fax pages for $8.89 per month, and if you prepay for a year (at $85.32) your effective monthly rate would be $7.11. RingCentral's customer service has made tremendous strides, and support techs answered all of our questions accurately the last time we tested them.
RingCentral's Fax 700 plan costs $8.89 with no startup or hidden fees. With your monthly subscription, you get 700 combined pages, which is far more than the Market Standard of 300 combined pages. RingCentral offers a 30-day free trial of their service.
Using RingCentral's online fax service is very easy; all you need to do to send a fax is enter the number, name, attachments, and click send. However, it does not offer a preview of a fax before you send. RingCentral lets you send up to 200 pages per fax, with a maximum of 20 MB per document. You can fax an unlimited number of recipients at one time. While you can send faxes on an unlimited number of email addresses, you can receive faxes on 30 email addresses. You can store up to 200 messages online for an unlimited amount of time. These options beat the Market Standard of 30 days of free fax storage.
RingCentral offers local numbers in 49 states and Washington D.C. They offer (866), (877), and (888) toll-free numbers free of charge, but (800) numbers cost a one-time fee of $30. RingCentral's phone support hours are 24/7, and it has high quality customer service. Although it may take a few minutes to answer your questions, support techs are very accurate.
RingCentral Updates
Last reported outage: May 2012
March 19, 2012: RingCentral announces release of "CloudFax" a cloud application for RingCentral customers that allows users to fax a document from anywhere using Box, DropBox, or Google Docs file-sharing software.
March 9, 2012: RingCentral FaxOut is released. RingCentral FaxOut is a free Box.com (an online collaboration, file-sharing website) app that allows Box users to fax their documents directly from their Box interface using their RingCentral account.
RingCentral has mobile versions of its service available for iPhone, Android, and Blackberry.