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RingCentral Review

Plan Reviewed: Fax 300

RingCentral Pros

• Bundled services available
• No set up fee
• Most economical plan for both sending and receiving faxes in our survey
• 5.9 cents per page over 300 pages
• 300 page plan can be used for both inbound and outbound faxes
• Multiple users available

RingCentral Cons

• 30 day free trial only includes 60 pages
• Only 30 days of online fax storage

RingCentral Conclusion

RingCentral's product is very good, and RingCentral is continuously working to improve their customer service. Their customer service is an overseas call center in the Philippines, and although there is a slight language barrier, they have recently been helpful in answering our questions. Unlike other internet fax services that set an allotted number for incoming and outgoing pages, RingCentral combines the two to give their users more flexibility in how they spend their minutes. If you send and receive more than 300 pages per month, RingCentral has two higher volume plans: a 1000 page per month plan and a 2500 page per month plan.

RingCentral is the only internet fax provider so far that has a "blocked" AND "approved" list to help prevent unsolicited faxes. You can block all calls, and then manually type your contacts into your allowed list. That way you only receive faxes from people you know and approve. Most other providers have "spam" or "junk fax" filters, but customers are still required to pay for these faxes since they technically received them.

RingCentral has a Fax Overview Video that walks you through how to send a fax. It's only 3 minutes long but is helpful in getting you started using their interface. One feature that sets RingCentral apart from its competitors is its downloadable Call Controller. Call Controller allows RingCentral customers to send and receive faxes from their desktop as opposed to having to log into their account through a web browser.