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PayPerFax Review

Plan Reviewed: Pay Per Fax

PayPerFax Pros

• No start up fee
• No monthly fee
• Toll-free number included at no extra cost

PayPerFax Cons

• No permanent fax number
• Fax numbers are only available for free for 30 minutes
• Limited Customer Service
• Only 1 user
• Expensive fax pages
• No free trial

PayPerFax Conclusion

If you are a casual fax user who needs a pay-as-you-go internet fax service, instead of a permanent fax number to use for your business, then PayPerFax may be the right option for you. PayPerFax is unique in that they don’t charge a monthly fee; you only pay for the faxes you send or receive. The first page is $0.75, and each additional page is $0.40. Your fax number is assigned from PayPerFax’s inventory of toll-free numbers and is available to use for 30 minutes. If you need additional time, however, the rate is $0.50 for each additional 30-minute block of time. This might not be ideal if you are a small business that needs a permanent fax number to advertise on business cards, stationary, etc. Also, if you aren’t exactly sure when someone will be sending you a fax, this arrangement can be potentially inconvenient and expensive.

Despite their very helpful step-by-step tutorial and demonstration located on several pages throughout the website, phone and email customer support were both very difficult to reach. Also PayPerFax doesn’t offer a free trial, so you won’t be able to get a feel for their service unless you buy something. However, PayPerFax’s ease of use and the ability to send and receive faxes without making a monthly financial commitment make them a viable option for a casual fax user who doesn’t require a permanent fax number.