SRFax Online Fax Service Review

SrFax

Exclusive FC Discount

Service Name
Healthcare Basic
Monthly Fee
$10.95
Annual Payment Discount
$9.00/ month
Hidden Fees
No
Start Up Fee
Free
800 Number
No
866, 877 or 888 Number
Yes
Free Trial Period
30 Days
Free Incoming Pages
500 Total
Free Outgoing Pages
Combined
Users in plan
9
Online fax storage
Unlimited
Customer Support
M-F 9-5 PST
Premium Upgrades
Yes
Corporate Packages
Yes
Send faxes by email
Yes
Incoming Overage Pages
$0.06
Outgoing Overage Pages
$0.06

SRFax Healthcare Basic

SRFax Pros

  • Save 17% when you prepay annually
  • 30-day free trial period
  • Unlimited online fax storage
  • Can create a “blocked”/”allowed” call list so that you aren’t charged for blocked calls
  • High quality customer support
  • Can send faxes from nine email addresses and receive faxes from an unlimited number of email addresses

SRFax Cons

  • At the time of our most recent review, there were no notable cons

SRFax Conclusion

SRFax is a very good option who need HIPAA compliance and value quality customer service. They are also one of the few companies willing to sign a Business Associate Agreement for professionals that need to address privacy concerns. At $10.95 per month for 500 free incoming and outgoing pages, SRFax is a great value from a price perspective. SRFax has knowledgeable customer support and offers a 30 day free fax trial.

Further, SRFax applies a $10 credit to the account automatically for new customers coming from FaxCompare. It can be used if you remain with them after the free trial period. This applies to all plans, except for the Basic 25 Page plan.

SRFax’s monthly fee is $10.95 with no start-up fee, and no hidden fees. This includes 500 combined incoming and outgoing pages. This is significantly higher than our Market Standard of 300 combined pages. They also have a 30-day free trial.

Faxing with SRFax is very easy. You pick the contacts you would like to send to, fill out the cover page and then attach the documents. You can send five documents at a time through SRFax, and you can send to a maximum number of 50 recipients. They do not offer a preview of a fax before you send, nor do they offer esigning or mobile apps. Unlimited online fax storage is free for an unlimited number of faxes. This is a lot more than the Market Standard of 30 days of free fax storage. You can also send faxes from nine email addresses and add an unlimited number of email addresses to receive faxes.

SRFax offers local numbers for about 48 US states, Washington D.C., plus 41 cities in Canada. They also offer (844), (855), (866), (877), and (888) toll-free numbers for no extra fee. SRFax’s phone support hours are 9 a.m. to 5 p.m. PST Monday through Friday. They have above average phone support quality with extensive information on any question you may have about the service.

SRFax Latest Updates

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