SRFax Online Fax Service Review


Exclusive FC Discount

Service Name
Healthcare Basic
Monthly Fee
$16.05/ month
Annual Payment Discount
$13.65/ month
Hidden Fees
Start Up Fee
800 Number
866, 877 or 888 Number
Free Trial Period
Free Incoming Pages
500 Total
Free Outgoing Pages
Users in plan
Online fax storage
Customer Support
M-F 6-5 EST
Premium Upgrades
Corporate Packages
Send faxes by email
Incoming Overage Pages
Outgoing Overage Pages

SRFax Healthcare Basic

SRFax Pros

  • Save 15% when you prepay annually
  • Unlimited online fax storage
  • Can create a “blocked”/”allowed” call list so that you aren’t charged for blocked calls
  • High quality customer support
  • Can send faxes from nine email addresses and receive faxes from an unlimited number of email addresses
  • HIPAA compliant
  • Will sign a Business Associate Agreement

SRFax Cons

  • No free trial

SRFax Conclusion

SRFax is a very good option who need HIPAA compliance and value quality customer service. They are also one of the few companies willing to sign a Business Associate Agreement for professionals that need to address privacy concerns. At $16.05 per month for 500 free incoming and outgoing pages, SRFax is a great value from a price perspective. SRFax has knowledgeable customer support, but no longer offers a free trial.

SRFax’s monthly fee $16.05 with no start-up fee, and no hidden fees. This includes 500 combined incoming and outgoing pages. That surpasses our Market Standard of 300 combined pages. They do not currently offer a free trial.

Faxing with SRFax is very easy. You pick the contacts you would like to send to, fill out the cover page and then attach the documents. You can send five documents at a time through SRFax, and you can send to a maximum number of 50 recipients. They do not offer a preview of a fax before you send, nor do they offer eSigning or mobile apps. Unlimited online fax storage is free for an unlimited number of faxes. This is a lot more than the Market Standard of 30 days of free fax storage. You can also send faxes from nine email addresses and add an unlimited number of email addresses to receive faxes.

SRFax offers local numbers for about 48 US states, Washington D.C., plus 41 cities in Canada. They also offer (844), (855), (866), (877), and (888) toll-free numbers for no extra fee. SRFax’s phone support hours are 6 a.m. to 5 p.m. EST Monday through Friday. They have above average phone support quality with extensive information on any question you may have about the service.

SRFax Latest Updates

SRFax increases their database of local US fax numbers from 26 to 48 states.

November 6, 2014

SRFax increases their database of local US fax numbers from 13 to 26 states and adds (844) and (855) toll free number options.

September 12, 2014

Exporting your SRFax call logs into a CSV file now includes the caller ID name and reference numbers.

February 22, 2012

SRFax updates their home/login page to be more user-friendly

November 16, 2011

SRFax adds the ability to view your total page count in the call log interface, regardless of how it is sorted.

October 26, 2011

Featured Product


Interested in a solution that manages your phone and fax needs? Simplify your communications with RingCentral Office. RingCentral Office offers a feature rich, business class VoIP phone system for far less than the cost of a traditional phone system.