eFax Online Fax Service Review

Efax

COMPARE EFAX AGAINST TOP COMPETITORS

eFax is one of the most feature rich and well-known online fax services on the market and includes features like mobile apps, e-signature capabilities, HIPAA compliance and unlimited fax storage BUT the service is more expensive than the competition. Take a look at the comparison below and read on for our detailed review.

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Online Fax Service
  • Reviewed Plan
  • Monthly Fees
  • Annual Payment Discount
  • Hidden Fees
  • Start Up Fee
  • Free Trial Period
  • Free Incoming Pages
  • Free Outgoing Pages
  • Users in Plan
  • Online Fax Storage
  • Customer Support
  • Premium Upgrades
  • Corporate Packages
  • Send Faxes by email
  • Incoming Overage Pages
  • Outgoing Overage Pages
 
  • eFax Plus
  • $16.95
  • $14.13/ month
  • No
  • Free, but
  • 30 Days
  • 150
  • 150
  • 5
  • Unlimited
  • 24/7
  • Yes
  • Yes
  • Yes
  • $0.10
  • $0.10
  • Essential
  • $7.95
  • $6.63/ month
  • No
  • Free
  • 30 Days
  • 500 Total
  • Combined
  • 5
  • Unlimited
  • M-F 8-9 EST
  • Yes
  • Yes
  • Yes
  • $0.03
  • $0.03
Exclusive FC Discount
  • Single User
  • N/A
  • $4.95/ month
  • No
  • Free
  • 30 Days
  • 500 1,000 Total
  • Combined
  • 5
  • 6 Months
  • 6-6 MST
  • Yes
  • Yes
  • Yes
  • $0.03
  • $0.03
Exclusive FC Discount
  • Best Value
  • $10.00
  • $9.17/ month
  • No
  • Free
  • 30 Days
  • 200 400
  • 100 400
  • 5
  • Unlimited
  • 24/7
  • Yes
  • Yes
  • Yes
  • $0.10
  • $0.10
  • Fax 750
  • $14.99
  • $12.99/ month
  • No
  • Free
  • 30 Days
  • 750 Total
  • Combined
  • 30
  • 200 Msgs
  • Web Only
  • Yes
  • Yes
  • Yes
  • $0.06
  • $0.06
Exclusive FC Discount
  • Individual
  • $13.99 $9.95
  • N/A
  • Yes
  • Free
  • 30 Days
  • 350 1,000 Total
  • Combined
  • 6
  • 30 Days Free
  • Email Only
  • No
  • No
  • Yes
  • $0.08
  • $0.08
Service Name
eFax Plus
Monthly Fee
$16.95
Annual Payment Discount
$14.13/ month
Hidden Fees
No
Start Up Fee
Free
800 Number
Yes
866, 877 or 888 Number
Yes
Free Trial Period
30 Days
Free Incoming Pages
150
Free Outgoing Pages
150
Users in plan
5
Online fax storage
Unlimited
Customer Support
24/7
Premium Upgrades
Yes
Corporate Packages
Yes
Send faxes by email
Yes
Incoming Overage Pages
$0.10
Outgoing Overage Pages
$0.10

Plan Reviewed: eFax Plus

eFax Pros

  • Save 16.6% when you prepay yearly
  • 30-day free trial
  • Unlimited online fax storage
  • 24/7 phone customer support

eFax Cons

  • Pages in plan aren’t combined
  • High monthly fee for number of pages included

eFax Conclusion

eFax has the most subscribers of any online fax service, but its pricing is on the high end. Compared to our Market Standard of $10 per month for 300 free combined pages, eFax Plus is a bit more expensive at $16.95 per month for 150 incoming and 150 outgoing pages. However, eFax does offer the most features of any online fax service including e-signing, iOS and Android mobile apps, a HIPPA compliance option, international faxing capability and 24/7 phone support. Also, eFax added a large file sharing option that allows users to upload large files (up to 3GB) and send the link to up to 20 email addresses, where recipients can download the files. For users needing these features, eFax is worth the higher price tag.

eFax’s monthly fee is $16.95 with no startup or hidden fees. Unfortunately, unlike other services, eFax does not combine the pages in its plan and allots 150 incoming and 150 outgoing pages per month. The Market Standard is 300 combined pages. eFax has a free trial period of 30 days.

Faxing with eFax is very easy, as you only need to fill in one field and click once to send. You can send up to five documents through eFax, as long as you keep the total file size under 5 MB, but eFax does not offer a preview of a fax before you send.

You can only fax one person/email address at a time, but you can send and receive faxes on five email addresses with eFax. You have free, unlimited online fax storage, which greatly exceeds the Market Standard of 30 days of free fax storage.

eFax offers local numbers in 48 states and Washington D.C. They also offer (800), (866), (877), and (888) toll-free numbers for no extra fee. eFax’s phone support hours are 24/7.

* eFax is owned by j2 Global Communications along with Fax.com, Send2Fax, jConnect, RapidFAX, SmartFax and TrustFax.

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