Sfax Online Fax Service Review

Service Name		Basic
Monthly Fee		$15.00
Annual Payment Discount		$12.50/month
Hidden Fees		No
Start Up Fee		Free
800 Number		No
866, 877 or 888 Number		Yes
Free Trial Period		14 Days
Free Incoming Pages		175 Total
Free Outgoing Pages		Combined
Users in plan		0, but
Online fax storage		1 Year
Customer Support		M-F 8-6 PST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		No
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

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Plan Reviewed: Basic

• Save 16.7% when you prepay annually
• 1 year online fax storage
• High quality customer support

• High monthly fee
• Only 175 combined pages included
• High monthly fee for number of pages included
• Not able to send faxes by email

Sfax has a unique fax offering that focuses on security, but its pricing at $15 per month for 175 free combined pages is on the high side. Sfax has designed a service that ensures your documents and data are protected end-to-end using a combination of 128-bit SSL and base64 binary encryption. Sfax's customer support is excellent, and their staff members are very knowledgeable. Sfax offers a 14-day free trial to test out their service.

Sfax charges $15.00 per month for its service with no hidden or start up fees. This monthly fee includes 175 combined pages for both sending and receiving faxes, which falls below our Market Standard of 300 total pages per month. If you send or receive above your allotted amount of 175 pages, Sfax will charge you $0.10 per page, which is right at our Market Standard of $0.10 per page for overage rates. Sfax allows you to try their product for free for up to 14 days.

Sending a fax through Sfax's online interface is incredibly easy. You simply enter your recipient's phone number and attach the documents to be faxed all on the same page and you are ready to send. Sfax allows you to send up to 999 pages per fax to as many as 25 people at one time. You cannot preview a fax before you send it. They will store your faxes for up to one year, which is much higher than our Market Standard of 30 days. You can receive notifications of faxes at an unlimited number of email addresses. Sfax does not allow you to send faxes from your email, which fails to meet our Market Standard. However, the reason Sfax doesn't allow you to send faxes from your email is because according to Sfax, email is inherently insecure.

Sfax does not currently offer local numbers at this time. And while Sfax does not provide true 800 toll-free numbers, they do offer 866,877, and 888 numbers for free with your monthly subscription. Sfax offers phone support which is available Monday through Friday from 8 a.m. to 6 pm. CST. When we called customer support, we received excellent information from a very knowledgeable staff member.