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Callwave Review

Service Name
  Basic
Monthly Fee
  $9.95
Hidden Fees
  No
Start Up Fee
  $10.00
800 Number
  No
866, 877 or 888 Number
  No
Free Trial Period
  7 Days
Free Incoming Pages
  150
Free Outgoing Pages
  100
Users in plan
  1
Online fax storage
  180 Days
Customer Support
  M-F 7-6 PST
Premium Upgrades
  Yes
Corporate Packages
  N/A
Send faxes by email
  Yes
Incoming Overage Pages
  $0.10
Outgoing Overage Pages
  $0.10
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Plan Reviewed: Basic

Pros

  • Online file storage for 6 months

Cons

  • Only 1 user in plan
  • Customer service is only available M-F during business hours
  • Toll free numbers are not available
  • Only certain area codes are available
  • $10 start up fee

Conclusion
Callwave revamped their entire internet fax service in December of 2007. Prior to that time, they only offered an unlimited receive-only plan. The pricing of their basic plan is near our "market standard" parameters. Callwave offers a 7 day trial that gives you full access to their system. However, there are major cons of their service. You can't preview your faxes before you send them, Callwave places branding on your cover sheet, customer service is only available through email, and only one email address can be set as a recipient for incoming faxes.

User Feedback
3 stars

3 out of 5 stars
September 11, 2009
By Dario (Miami, FL)

Slow faxes
Probably due to not enough bandwidth