Callwave Review
Service Name |
Basic | |
Monthly Fee |
$9.95 | |
Hidden Fees |
No | |
Start Up Fee |
$10.00 | |
800 Number |
No | |
866, 877 or 888 Number |
No | |
Free Trial Period |
7 Days | |
Free Incoming Pages |
150 | |
Free Outgoing Pages |
100 | |
Users in plan |
1 | |
Online fax storage |
180 Days | |
Customer Support |
M-F 7-6 PST | |
Premium Upgrades |
Yes | |
Corporate Packages |
N/A | |
Send faxes by email |
Yes | |
Incoming Overage Pages |
$0.10 | |
Outgoing Overage Pages |
$0.10 |
Plan Reviewed: Basic
Pros
- Online file storage for 6 months
Cons
- Only 1 user in plan
- Customer service is only available M-F during business hours
- Toll free numbers are not available
- Only certain area codes are available
- $10 start up fee
Conclusion
Callwave revamped their entire internet fax service in December of 2007. Prior to that time, they only offered an unlimited receive-only plan. The pricing of their basic plan is near our "market standard" parameters. Callwave offers a 7 day trial that gives you full access to their system. However, there are major cons of their service. You can't preview your faxes before you send them, Callwave places branding on your cover sheet, customer service is only available through email, and only one email address can be set as a recipient for incoming faxes.
User Feedback
3 out of 5 stars
September 11, 2009
By Dario (Miami, FL)
Slow faxes
Probably due to not enough bandwidth