MaxEmail Online Fax Service Review

Service Name		Plus
Monthly Fee		$9.95
Annual Payment Discount		$7.00/ month
Hidden Fees		No
Start Up Fee		$10.00
800 Number		No
866, 877 or 888 Number		Yes, but
Free Trial Period		Limited
Free Incoming Pages		250
Free Outgoing Pages		100
Users in plan		25
Online fax storage		30 Days, but
Customer Support		M-F 9-5 CST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.05
Outgoing Overage Pages		$0.10

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Plan Reviewed: Plus

• 20% savings when you prepay quarterly and 30% when you prepay annually
• 30-day free fax trial
• Can send and receive faxes on 25 email addresses
• High quality customer support

• $10 startup fee
• Pages in plan aren't combined
• No phone customer support

MaxEmail's Plus plan is best suited for someone who wants a local fax number. It's important to note that if you get a toll-free fax number, you don't receive any free incoming pages. MaxEmail's monthly fee of $9.95 for 250 free incoming and 100 free outgoing pages is typical, but their $10 startup fee does not meet our Market Standard. MaxEmail's customer support techs answered all of our questions correctly.

MaxEmail has a low monthly fee of $9.95, but the $10 startup fee does not meet our Market Standard of no startup fee. It does not have any hidden fees. The plan that we reviewed includes 250 free incoming pages and 100 free outgoing pages per month. Our Market Standard is 300 combined pages per month, so the fact that the pages aren't combined falls short. MaxEmail offers a 30-day free trial, limited to 100 inbound fax pages and three 10-page outbound faxes.

The online interface is easy to use. You can upload documents and attach a fax cover page on one convenient screen, but you can't preview a fax before you send it. You can fax five documents at one time to an unlimited number of recipients. You can designate up to 25 different email addresses to send and receive faxes. MaxEmail lets you store your faxes online free for 30 days, and then gives you the option of paying a flat $2.95 per month to store them for longer.

MaxEmail offers local fax numbers in 30 states along with Washington D.C. It does not offer (800) numbers, but does offer (866) and (877) numbers at the same cost as a local number. MaxEmail does not offer phone customer support. Email customer support techs are knowledgeable and answered all of our test questions correctly.

MaxEmail has a mobile version of its service available for the iPhone.