MaxEmail
Service Name |
Plus | |
Monthly Fee |
$9.95 |
|
Hidden Fees |
No | |
Start Up Fee |
$10.00 | |
800 Number |
No | |
866, 877 or 888 Number |
Yes, but |
|
Free Trial Period |
Limited |
|
Free Incoming Pages |
250 | |
Free Outgoing Pages |
100 | |
Users in plan |
25 | |
Online fax storage |
30 Days, but |
|
Customer Support |
M-F 9-5 CST |
|
Premium Upgrades |
Yes | |
Corporate Packages |
Yes | |
Send faxes by email |
Yes | |
Incoming Overage Pages |
$0.05 | |
Outgoing Overage Pages |
$0.10 |
Plan Reviewed: Plus
MaxEmail Pros
- Unused pages roll-over
- 25 users
- Upgraded and Corporate packages available
- International sending capabilities
MaxEmail Cons
- $10.00 start up fee
- 30 day free trial only includes 100 inbound pages and three 10-page outbound faxes
- Customer service number is hard to find
MaxEmail Conclusion
MaxEmail's Plus plan has some pros that set them apart, but it isn’t best suited for a toll free number plan. Their monthly fee is fair at $9.95, but their $10.00 start up fee is outside our "market standard." Their plan includes 250 inbound pages (no matter how long the page takes to transmit) and 100 outbound pages (again, no matter how long the page takes to transmit). However, if you go over your allotted amount, MaxEmail charges you $0.05 for each inbound fax (no matter how long it took to transmit) and the lesser of $0.05 per 30 seconds for each outbound fax or $0.10 per page.
MaxEmail's 30 day free trial is limited to 100 inbound pages and three 10-page outbound faxes. Take note that outbound faxes during the free trial period have the words "Trial User" placed in the header. Also, if you need a toll-free number, they are not offered at the free trial level. You must upgrade to the Plus plan after your free trial has ended or skip the free trial altogether and sign up for the Plus plan.
A feature fairly unique to MaxEmail is that unused pages roll-over with the Lite and Plus plans, and they are one of the few internet fax services to boast a high number of users. They also offer international sending capabilities and 1 year online storage for an additional cost. However, we didn't find their interface particularly user friendly.
We haven't received much user feedback about MaxEmail, but the feedback that has been submitted has been positive.