HelloFax Online Fax Service Review

Plan Reviewed: Premium

HelloFax Pros

• Can e-sign fax documents
• Low monthly fee
• 500 combined pages (incoming and outgoing faxes)
• 30-day free trial
• Local fax numbers available in 42 states
• Unlimited online fax storage

HelloFax Cons

• Only one email address can send and receive faxes online
• No phone customer support

HelloFax Conclusion

HelloFax's main differentiator from other online fax services is that you can sign documents electronically, without using a printer or scanner. At $9.99 per month for 500 combined fax pages, HelloFax is a great value. Though HelloFax does not offer toll-free numbers, local fax numbers are available. HelloFax has great email customer support but does not offer phone support. Additionally, HelloFax has integrated with the newly launched Google Drive to let you send free faxes directly from your Google interface. This feature makes sending documents stored on your cloud drive a breeze.

HelloFax's Premium plan costs $9.99 with no startup or hidden fees. With your monthly subscription, you get 500 combined pages, which surpass our Market Standard of 300 combined pages. HelloFax offers a 30-day free fax trial for you to test the service.

HelloFax offers simple and intuitive online interface, making it very easy to send faxes, but you can't preview a fax before you send it. You can fax an unlimited number of documents at one time, provided each document is within the 30 MB limit. You can fax only one recipient at a time, and you can send and receive faxes from one email address. HelloFax offers unlimited fax storage, which beats the Market Standard of 30 days of fax storage.

HelloFax offers local numbers in 42 states as well as Washington D.C. However, they do not offer toll-free fax numbers. HelloFax does not offer phone support, but it does offer high quality email support, which we found to be extremely helpful.