HelloFax Online Fax Service Review

|
Service Name
|
Premium | |
|
Monthly Fee
|
$9.99 | |
|
Annual Payment Discount
|
N/A | |
|
Hidden Fees
|
No | |
|
Start Up Fee |
Free | |
|
800 Number
|
No | |
|
866, 877 or 888 Number
|
No | |
|
Free Trial Period
|
30 Days | |
|
Free Incoming Pages
|
500 Total | |
|
Free Outgoing Pages
|
Combined | |
|
Users in plan
|
1 | |
|
Online fax storage
|
Unlimited | |
|
Customer Support
|
No Number | |
|
Premium Upgrades
|
Yes | |
|
Corporate Packages
|
Yes | |
|
Send faxes by email
|
Yes | |
|
Incoming Overage Pages
|
$0.10 | |
|
Outgoing Overage Pages
|
$0.10 |
Plan Reviewed: Premium
HelloFax Pros
- Low monthly fee for number of pages included
- 500 combined pages included
- 30 day free trial period
- Local fax numbers available in 42 states
- Unlimited online fax storage
HelloFax Cons
- Only one email address can send and receive faxes
- No phone customer support
HelloFax Conclusion
HelloFax is a good option for people who need a local fax number. HelloFax's main differentiator from other online fax services is that you can sign documents electronically, without using a printer or scanner. At $9.99 per month for 500 free incoming and outgoing pages, HelloFax is a great value. HelloFax has really great email customer support but doesn't offer phone support. HelloFax offers a 30-day free trial.
HelloFax's monthly fee is $9.99 with no start-up fees or hidden fees. With your monthly subscription, you are given 500 combined pages. This exceeds the Market Standard of 300 combined pages. HelloFax offers a 30 day free trial to try out their service.
HelloFax offers simple and intuitive online interface, making it very easy to send faxes. You can fax an unlimited number of documents at once, as long as each document is under 30 MB. You can only send a fax to one recipient at a time. They do not offer a preview of a fax before you send it. HelloFax offers unlimited fax storage, which is well above the Market Standard of 30 days of fax storage. You can send and receive emails from one email address with HelloFax.
HelloFax offers local numbers in 42 states as well as Washington D.C. However, they do not offer toll-free fax numbers. HelloFax does not offer phone support, but they do offer high quality email support which we found to be extremely helpful.
HelloFax Updates
April 27, 2012: HelloFax creates a Google Drive app that allows users to fax any document from their Google Drive account, sign PDF's online and receive faxes digitally.
