Paperless Productivity Blog by FaxCompare

A Step By Step Guide To Porting a Fax Number

April 22, 2015/in Online Fax /by KateH

If you’re interested in signing up for an online fax service but are hesitant because you don’t want to change your established land line fax number, there’s good news: many services allow you to port over your existing fax number. Porting a fax number simply means transferring an existing fax number in to a new provider. That way you’re set up with a new service that saves you the money you were spending on a landline, and no one faxing to you or receiving faxes from you will know the difference. Here’s what that process would look like. To quickly learn which online fax services offer fax number porting, visit FaxCompare Internet fax list page and select the feature filter box marked “fax number porting.” This will automatically rule out any services that don’t offer that feature. You can get a closer look at the differences between each company…

Six Tools (Besides Online Fax) To Help You Go Paperless

April 17, 2015/in Online Fax /by LeoW

At some point during my last office move, probably while I was trying to find a place for the 15th box of paper archive files, I decided that it was time to make the transition to the “paperless office.” To be clear, a “paperless office,” does not literally mean that I no longer use paper. In fact, I still regularly print things to read and mark up, and I currently have a stack of paper documents on my desk. Instead, a “paperless office” is better defined as one that has a digital copy of everything and doesn’t archive paper files unless absolutely necessary. This cuts down on the need for file cabinets and the space that they require as well as making the files more accessible. The text of scanned and digital files can be easily searched and made available at a moment’s notice through any laptop or smartphone. The biggest advantage of the…

Which Fax Providers Are Most Active on Twitter

April 9, 2015/in Online Fax /by KateH

Thanks to social media, people and businesses have myriad channels of communication – and that extends to customer service. Today it’s expected that companies, including online fax providers, will have a presence on Twitter, and actively monitor that account to effectively communicate with their customers. While most companies do have a Twitter handle, it’s not a given that all of them are active. Here’s a look at the online fax companies who are most active and responsive to their customer service requests on Twitter, and which ones let their Twitter feed languish. The Most Active MetroFax: MetroFax doesn’t post prolifically, but it does a good job of responding to customer queries and complaints, and following up with updates or conversations through direct messages. Follow the company @MetroFax. RingCentral: This company has a very active Twitter feed, with lots of content and specific replies to questions. Follow the company @RingCentral…

j2 Global Acquires SugarSync

April 5, 2015/in Online Fax /by KateH

Updated September 1, 2016 to reflect additional recent j2 acquisitions. j2 Global Continues Acquisition Streak with Purchase of Online Backup & File Sharing Service SugarSync j2 Global, primarily know for their brands Ziff Davis and eFax, has been expanding its cloud backup business, and this March the company purchased the popular cloud file sharing, file sync, and online backup services company SugarSync. j2 already has a significant presence in the cloud services and digital media field, with past purchases in cloud services divisions including Internet fax, virtual phone, hosted email, email marketing, online backup, and unified communications. The company’s purchase of SugarSync adds to j2 Global’s cloud back portfolio of LiveDrive and KeepItSafe and could signal more acquisitions in this space. The company’s Mergers and Acquisitions page specifically names online data backup, voice services, email and email marketing, Internet based fax solutions and digital publishing as prime targets. The page also notes interest…

j2 Global Acquires UnityFax

March 12, 2015/in Online Fax /by LeoW

j2 Global, a technology company based in California, has made a number of online fax service acquisitions in the last few years, and now has added another another online fax company to its lineup. j2 Cloud Services, Inc., a division of j2 Global, has acquired UnityFax.com. UnityFax’s services and terms of service were redirected to Fax.com, another company owned by j2, effective August 6, 2014. The terms of the acquisition have not been disclosed. j2 Global is a publicly traded company founded in 1995 as JFax by Jaye Muller and Jack Rieley. The company changed its name to j2 Global in 2011 to reflect its growth beyond phone number-centric services. j2 has two divisions, Business Cloud Services and Digital Media. Included in j2’s Business Cloud Services segment are Internet fax, virtual phone, hosted email, email marketing, and online backup offerings. Brand names it owns include eFax, eVoice, FuseMail, Campaigner, KeepItSafe,…

Faxing Software Versus Online Fax Services

March 3, 2015/in Online Fax /by KateH

There are a few different ways to fax from your computer. You can of course use an online fax service, which for a monthly fee, allows you to send, receive, and manage faxes anywhere you have Internet access. Another way is to use fax software. This software uses a landline to essentially turn your computer into a replacement of a physical fax machine. When you use fax software, you’ll need a few things before getting started: most importantly, you need to have a phone or fax line. You’ll also have to be able to connect your computer to that line with a modem or fax board. Windows users can use programs like Windows Fax and Scan. It allows you to send and receive documents just as a standalone fax machine would, and lets you custom design cover pages. Here’s a simple step-by-step overview of how to use Fax and Scan….

eFax: New Features and Specs

February 24, 2015/in Online Fax /by LeoW

The eFax company started in 1999, when the business changed its name from JetFax and launched its online faxing solution. Aimed at businesses, individuals and education systems, eFax built its business as a replacement for hardware fax machines. eFax has recently rolled out new features to expand its product offerings. This new line of services is designed to both make their online faxing product more flexible and convenient and to compete with other services available in the cloud space. The new key features are the eFax app, electronic signatures, heightened security and large file transfers. There’s an App for That Like so many companies, eFax has gotten into the mobile app market. eFax’s app for Android and iOS devices can be used for sending and receiving faxes and is also integrated with eFax’s other new product offerings, including electronic signatures and file sharing. iPhone, iPad and Android users can…

Comparing HelloFax and FaxNgo

February 3, 2015/in Online Fax /by KateH

As online faxing’s popularity grows, new service providers are entering the marketplace. Here we take a look at two of those newer providers, FaxNGo and HelloFax. HelloFax is pricier than some of its competitors, with monthly plans at $9.99 per month for 300 total pages, $19.99 per month for 500 total pages, and $39.99 per month for 1,000 total pages. That’s more money for fewer pages compared with plans that other providers offer, but HelloFax does offer international faxing, unlimited storage of sent and received faxes, and eSignatures. HelloFax also says it offers HIPAA-compliant features, which means an additional level of safety when faxing sensitive documents like medical records. However, the company won’t sign a Business Associate Agreement, so if HIPAA security is one of your primary faxing needs, read up on exactly what HelloFax’s HIPAA compliance does and doesn’t apply to. HelloFax has also received a lot of attention…

Porting A Number

January 21, 2015/in Online Fax /by KateH

What Is Fax Number Porting, And Why Would You Need It? Porting a fax number means transferring an existing fax number in to a new provider, or porting out a fax number to a telecom or another fax provider. Why would you want to port a number? If you have an existing fax number that’s printed on marketing materials and that customers or other businesses already know, it makes sense to keep that number. Likewise, it would make sense to take your existing number with you, should you switch providers. Porting A Number Into A Fax Service Most fax companies make this an easy process, and some even provide it for free. Among providers that charge a fee, many will offer a discount if you’re looking at a large number (more than 50, for instance) of ports. Typically, in order to port an existing number into a service, you must…

Which Virtual PBX Services Include Online Faxing?

December 18, 2014/in Online Fax /by KateH

Virtual PBX (Private Branch Exchange) services give businesses the ability to use a range of features without traditional hardware. Virtual PBX is software-based, and will work with existing phones – like mobile and home phones – allowing workers to connect with business services like conference calling and call management features from anywhere, and without equipment. Some virtual PBX companies also offer online fax services along with phone services. Here’s an overview of a few Virtual PBX services that include online faxing: RingCentral Professional In addition to virtual PBX features like call forwarding, auto-receptionist, and extensions, RingCentral Professional allows you to use your number for online faxing. Online faxing features through this plan include the ability to attach files from your computer of from cloud storage, the ability to send faxes from Microsoft Office applications, and a mobile app. All three RingCentral Professional plans include online faxing: Pro, for $9.99 per…

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