Thanks to social media, people and businesses have myriad channels of communication – and that extends to customer service. Today it’s expected that companies, including online fax providers, will have a presence on Twitter, and actively monitor that account to effectively communicate with their customers. While most companies do have a Twitter handle, it’s not […]
Updated September 1, 2016 to reflect additional recent j2 acquisitions. j2 Global Continues Acquisition Streak with Purchase of Online Backup & File Sharing Service SugarSync j2 Global, primarily know for their brands Ziff Davis and eFax, has been expanding its cloud backup business, and this March the company purchased the popular cloud file sharing, file sync, and […]
There are a few different ways to fax from your computer. You can of course use an online fax service, which for a monthly fee, allows you to send, receive, and manage faxes anywhere you have Internet access. Another way is to use fax software. This software uses a landline to essentially turn your computer […]
As online faxing’s popularity grows, new service providers are entering the marketplace. Here we take a look at two of those newer providers, FaxNGo and HelloFax. HelloFax is pricier than some of its competitors, with monthly plans at $9.99 per month for 300 total pages, $19.99 per month for 500 total pages, and $39.99 per […]
What Is Fax Number Porting, And Why Would You Need It? Porting a fax number means transferring an existing fax number in to a new provider, or porting out a fax number to a telecom or another fax provider. Why would you want to port a number? If you have an existing fax number that’s […]
Virtual PBX (Private Branch Exchange) services give businesses the ability to use a range of features without traditional hardware. Virtual PBX is software-based, and will work with existing phones – like mobile and home phones – allowing workers to connect with business services like conference calling and call management features from anywhere, and without equipment. […]
For some businesses faxing on a regular basis, security and regulations play a role in determining which provider to use. That’s especially true for medical fields, which must comply with the Health Information Portability and Accountability Act (HIPAA). While several several online fax service providers provide HIPAA-compliant services, only some enter into what’s called a Business […]
RingCentral and MetroFax consistently rank as two of the most popular Internet fax services. Both are affordable, offer solid support, and include good features. Here’s a closer look at how the two compare on value, features and ease of use as well as our bottom line on the comparison. Value MetroFax and RingCentral both offer […]
A dedicated scanner is an important tool for many offices, no matter what the size of the company. But it doesn’t have to be your go-to machine for scanning documents. There are a few ways to use your smartphone as a scanner, which we’ll take a look at here. Using Your Phone’s Camera Smartphone […]
E –signatures are big business, and for good reason: they make going totally paperless possible. But understanding how it works and when it’s OK to use an e-signature can be confusing. Here, we’ve put together a guide to e-signatures and what you need to know to get started using one. When Are They Considered Valid, […]