UnityFax Online Fax Service Review

Toll Free E-mail Fax Service Unity Fax

Service Name
  Local Fax: Unlimited Receiving/250 Pages Sending
Monthly Fee
  $10.99
Annual Payment Discount
 
$9.17/ month
Hidden Fees
  No
Start Up Fee
  $1.99
800 Number
  No
866, 877 or 888 Number
 
Yes, but
Free Trial Period
 
No, but
Free Incoming Pages
  Unlimited
Free Outgoing Pages
  250
Users in plan
  4
Online fax storage
 
1 year, but
Customer Support
 
24-hour turnaround
Premium Upgrades
  No
Corporate Packages
  Yes
Send faxes by email
  Yes
Incoming Overage Pages
  Unlimited
Outgoing Overage Pages
  $0.05
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Plan Reviewed: Local Fax: Unlimited Receiving/250 Pages Sending


UnityFax Pros

  • 16.6% savings when you prepay annually
  • Unlimited incoming fax pages and 250 outgoing fax pages
  • Low overage rates
  • Can create a "blocked"/"allowed" call list so that you aren't charged for blocked calls
  • High quality email customer support

UnityFax Cons

  • No free trial period
  • Pages in plan aren't combined
  • Difficult to send a fax in the online interface
  • No phone customer support

UnityFax Conclusion

UnityFax has a few drawbacks, but its product and customer support are solid and it continues to make improvements. UnityFax's pricing is just slightly higher than our Market Standard, but include unlimited incoming pages and 250 outgoing pages. UnityFax's phone customer support number didn't work, but its responses via email were very thorough. UnityFax doesn't offer a free trial, but its sister site FaxORama.com allows you to send two free faxes per day with a limit of five pages per fax.

UnityFax's monthly fee is $10.99 with a startup fee of $1.99 and no hidden fees. UnityFax does not combine the pages in its plan and allots an unlimited number of incoming pages and 250 outgoing pages per month, which is more than the Market Standard of 300 combined pages.

You cannot fax through UnityFax's online interface and must fax via email. You can send an unlimited number of pages at one time, as long as you keep the total disk space at 30 MB or less. You can fax up to 12 recipients at one time. You cannot preview your fax before you send. You can receive and send faxes with up to four email addresses. You get 30 days of online fax storage for free, which is standard. Six months of storage costs $9.99. 12 months of storage costs $17.99, and 24 months of storage costs $29.99.

UnityFax offers local numbers in 50 states. In addition, the service has (800), (866), (877), and (888) toll-free numbers available for no extra charge per month. UnityFax's phone number for customer support does not work, but it has very high quality email customer support that responds in fewer than 30 minutes with a full paragraph explanation.

UnityFax has an iPhone version of its service named FaxOrama.

UnityFax Updates

As of 05/10/12 no UnityFax updates to their online fax service

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