Send2Fax Online Fax Service Review

Plan Reviewed: Home Office

Send2Fax Pros

  • 30-day free trial
  • Unlimited online fax storage
  • Can create a “blocked”/ “allowed” call list so that you
    aren’t charged for blocked calls

Send2Fax Cons

  • High monthly fee for the number of pages included

Send2Fax Conclusion

Send2Fax offers the same basic online and email faxing features as any other service, but they charge a little more. We did not find a justification for this premium. However, their phone support techs were fairly knowledgeable, but email support is slow to respond.

Send2Fax’s monthly fee is $11.99 with no startup fee. Send2Fax allots 300 combined pages per month with their Home Office plan, which is in line with the Market Standard of 300 pages. Plus, Send2Fax offers a free trial for 30 days.

Faxing with Send2Fax is very simple. There is one page where you enter the fax number, attach documents and fill out the cover page. It does not offer a preview of a fax before you send. You can send up to five documents at one time, but you can fax only one recipient at a time. Send2Fax lets you send faxes from an unlimited number of email addresses and receive faxes on up to six email addresses. Online fax storage with Send2Fax is unlimited, which significantly exceeds the Market Standard of 30 days. On thing to note on online fax storage: the website states that it includes 30 days of storage, but the fee for saving files beyond 30 days is $0.00. Therefore, the service appears to offer unlimited storage.

Send2Fax has local numbers in 50 states and DC, plus toll-free numbers for no extra fee. Send2Fax’s phone support hours are 8 a.m. to 5 p.m. PST, Monday through Friday. Send2Fax’s phone support reps seem fairly knowledgeable, but it took days to respond to our emails when we contacted them.

There is no mobile version Send2Fax available at this time.

* Send2Fax is owned by J2 Global Communications along with Fax.com, eFax, jConnect, RapidFAX, SmartFax, MyFax and TrustFax.

Send2Fax Updates

March, 2016: Send2Fax raised the price of their Home Office product to $11.99 per month and the included pages to 300.

March, 2016 Send2Fax increased their inventory of local numbers to cover all 50 U.S. states

Service Name
Home Office
Monthly Fee
$11.99
Annual Payment Discount
N/A
Hidden Fees
No
Start Up Fee
Free
800 Number
No
866, 877 or 888 Number
Yes
Free Trial Period
30 Days
Free Incoming Pages
300 Total
Free Outgoing Pages
Combined
Users in plan
6
Online fax storage
Unlimited
Customer Support
M-F 8-5 PST
Premium Upgrades
Yes
Corporate Packages
No
Send faxes by email
Yes
Incoming Overage Pages
$0.12
Outgoing Overage Pages
$0.12

A Complete Phone and Fax Service

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