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A Complete Phone and Fax Service

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SaveOnFaxes

Service Name
   Small Business
Monthly Fee
  
$6.95
Hidden Fees
   No
Start Up Fee
  
$20.00
800 Number
   No
866, 877 or 888 Number
  
Yes
Free Trial Period
   1 Fax
Free Incoming Pages
   250 Total
Free Outgoing Pages
   Combined
Users in plan
   1
Online fax storage
   None
Customer Support
   24/7
Premium Upgrades
   No
Corporate Packages
   No
Send faxes by email
   Yes
Incoming Overage Pages
   $0.15
Outgoing Overage Pages
   $0.15
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Plan Reviewed: Small Business

Pros

  • Low monthly fee
  • 24/7 Customer Service

Cons

  • $20.00 start up fee
  • Only 250 included pages
  • Expensive overage pages
  • No online fax storage

Conclusion
At SaveOnFaxes customer service is given a priority, which is in contrast to their higher than average prices. Customer service is available 24/7 and was found to be very helpful and supportive throughout the entire internet faxing process, which can be instrumental if you are new to internet faxing. In terms of cost, SaveOnFaxes offers one of the lowest monthly subscription fees. However, the initial start up fee as well as the cost to send or receive a fax once you have surpassed your monthly allotment of 250 are both well above market average. An annual plan is available at a reduced monthly rate as well as a slightly lower start up cost.

As opposed to most of their competitors, SaveOnFaxes does not offer any storage for past faxes sent or received. This feature (or lack thereof) is unique in the fact that the majority of internet faxing services available offer or provide some form of fax storage. According to their customer service storage is not offered in order to protect the privacy of the user and their clients. Despite the fact that it only entails one fax sent to your email address, a free trial is advertised and available. If you are looking to send a low amount of faxes per month (SaveOnFaxes' 250 fax allowance is slightly below industry average) and place a higher value on customer service than inexpensive start up cost, SaveOnFaxes' low monthly rate may make it an option suited for both you and your business.

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