OneSuite Online Fax Service Review
Plan Reviewed: OneSuite Fax Plus
- Low monthly fee
- Low overage rates
- 30-day free trial
- 90-day online fax storage
- Can preview your fax before you send it
- Can create a “blocked”/”allowed” call list so that you aren’t
charged for blocked calls
- 24/7 phone customer support
- No free outgoing pages included
- Pages in plan aren’t combined
OneSuite’s Fax Plus plan has a very low monthly fee and includes unlimited incoming pages, but it doesn’t include outgoing pages. OneSuite’s sending rates are very low, but you must pay a $10 starting balance before you can begin faxing. Their customer support staff is knowledgeable about the service.
OneSuite has a monthly fee of $2.95. They don’t have a startup fee, but you must pay a $10 starting balance that goes towards paying for future outgoing faxes before being able to use the service. There are no hidden fees. The plan that we reviewed offers an unlimited number of incoming pages per month, but no outgoing pages per month. This falls short of our Market Standard of 300 free combined pages per month but is useful if you plan on receiving faxes only. Outgoing faxes will incur overage fees. OneSuite offers a 30-day free trial after you pay the $10 starting balance.
The online interface is fairly easy to use, requiring you to fill in four fields and your attachments. You can fax up to 100 pages at one time, and you can send to an unlimited number of recipients. OneSuite allows you to preview your fax before you send it. You can send and receive faxes using five different email addresses. You get 90-day online fax storage, which is more than our Market Standard of 30 days.
OneSuite offers local fax numbers in 36 different states. (800) numbers are not available, but (866), and (877) numbers are available for an additional $2.95 per month. Phone customer support is available 24/7, and support reps were helpful and knowledgeable when we contacted them.
OneSuite does not have a mobile version of its product.
As of 05/10/12 no OneSuite updates to their online fax service
Annual Payment Discount
Start Up Fee
866, 877 or 888 Number
Free Trial Period
Free Incoming Pages
Free Outgoing Pages
Users in plan
Online fax storage
Send faxes by email
Incoming Overage Pages
Outgoing Overage Pages