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MetroFax Review

Service Name		Essential
Monthly Fee		$7.95
Annual Payment Discount		$6.63/ month
Hidden Fees		No
Start Up Fee		Free
800 Number		No
866, 877 or 888 Number		$1.00/ month
Free Trial Period		30 Days
Free Incoming Pages		500 Total
Free Outgoing Pages		Combined
Users in plan		10
Online fax storage		1 Year
Customer Support		M-F 8-9 EST
Premium Upgrades		Yes
Corporate Packages		Yes
Send faxes by email		Yes
Incoming Overage Pages		$0.03
Outgoing Overage Pages		$0.03

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Plan Reviewed: Essential

• Save 16.7% when you prepay annually
• 30 day free trial period
• 500 combined pages included
• Low monthly fee for number of pages included
• One year online fax storage
• Can send and receive faxes from 10 email addresses
• High quality customer support
• Low overage rates

• At the time of our most recent review, there were no notable cons

MetroFax is an excellent online fax service, and most of the feedback we have received from MetroFax users has been 5 out of 5 stars. You get 500 combined pages for $7.95 per month, which is an incredible value compared to our Market Standard of 300 combined pages for $9.95 per month. You can also prepay for a year which will bring your monthly rate to $6.63 per month. MetroFax's customer support was very knowledgeable and quick in answering our questions. MetroFax now offers a 30 day free trial.

MetroFax has a monthly fee of $7.95 with no start-up fee and no hidden fees. With your monthly subscription, you are given 500 combined pages. This exceeds the Market Standard of 300 combined pages. MetroFax offers a 30 day free trial to try out their service.

MetroFax has an easy to use interface that is as simple as adding recipients, attaching documents, and adding an optional cover page if you wish. You can send up to 10 documents through MetroFax as long as you keep the total file size under 20 MB. You can send a fax to as many as 50 recipients at once with MetroFax. However, they do not offer a preview of a fax before you send. Online fax storage is free for up to one year. This is well above the Market Standard of 30 days of free fax storage. You can receive and send faxes from up to ten email addresses with MetroFax.

MetroFax offers local numbers in all 50 states. They do not offer (800) numbers, but they do have (866), (877), and (888) toll-free numbers available for an extra $1 per month. MetroFax’s phone support hours are Monday through Friday from 8 a.m. to 9 p.m. EST. They offer high quality customer support that is very knowledgeable and immediately had all answers to our questions. Most of the feedback we have received from MetroFax users has been 5 out of 5 stars.