FaxBetter Internet Fax Review:

Plan Reviewed: FaxBetter

FaxBetter Pros

FaxBetter Cons

  • Can send and receive faxes from only one email address
  • No phone customer support

FaxBetter Conclusion
FaxBetter is competitively priced, but it does not offer local fax numbers and allows only one email address to send and receive faxes. If you go over your allotted number of monthly pages, FaxBetter charges an overage fee per 250 pages. FaxBetter offers email customer support only, but support was sufficient when we tested it.

FaxBetter charges $9.95 per month with no startup or hidden fees. With your monthly subscription, you get 500 combined pages, which is more than the Market Standard of 300 combined pages. FaxBetter doesn’t offer a free trial, but it does offer a free account with extreme limitations: you can receive but not send faxes, and you must receive a fax every seven days or your account expires.

With FaxBetter, you can fax an unlimited number of documents at one time. However, you can only send faxes to one recipient at a time. You cannot preview a fax before you send. You get unlimited online fax storage, which is well above the Market Standard of 30 days of free fax storage. You can send and receive faxes from only one email address.

FaxBetter does not offer local numbers in any states. Toll-free numbers with an (800) area code are available for a one-time fee for $100, but (866), (877), and (888) numbers are available for free. FaxBetter does not offer phone support. We found the overall quality of its customer support to be average.

There is no mobile version of FaxBetter currently available.

FaxBetter Updates

As of 05/10/12 no FaxBetter updates to their online fax service

Service Name
FaxBetter
Monthly Fee
$9.95
Annual Payment Discount
$7.95/ month
Hidden Fees
Yes
Start Up Fee
Free
800 Number
No
866, 877 or 888 Number
Yes
Free Trial Period
No, but
Free Incoming Pages
500 Total
Free Outgoing Pages
Combined
Users in plan
1
Online fax storage
Unlimited
Customer Support
No Number
Premium Upgrades
No
Corporate Packages
No
Send faxes by email
Yes
Incoming Overage Pages
$0.06
Outgoing Overage Pages
$0.06

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