Faxaway Online Fax Service Review

Seattle E-mail Fax Service Review

Service Name
Monthly Fee
Annual Payment Discount
Hidden Fees
Start Up Fee
No, but
Free Trial Period
Free Incoming Pages
Free Outgoing Pages
Users in plan
Online fax storage
  20 messages
Customer Support
  M-F 9-4 PT
Premium Upgrades
Corporate Packages
Send faxes by email
Incoming Overage Pages
Outgoing Overage Pages
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Plan Reviewed: Faxaway

Faxaway Pros

  • No monthly fee
  • Can send a fax to thousands of recipients at once

Faxaway Cons

  • Charges $1 monthly maintenance fee to store faxes online
  • No free trial period
  • No outgoing pages included
  • Local fax numbers only available in Seattle, Washington

Faxaway Conclusion

Faxaway's service is very limited in that the only area code available for fax numbers is Seattle (area code 206). You must pay a $10 starting balance before being able to use the service, and Faxaway charges $1 per month to store faxes online. With Faxaway, you must send and receive faxes from your email. Faxaway is best suited for people who only fax a few pages per month and want to forego a monthly fee. Faxaway has above average customer support.

Faxaway charges $10 to get started that goes toward your faxing balance, but you are not charged a monthly fee for sending and receiving faxes. Faxaway charges a $1 monthly maintenance fee for storing your faxes, which does not meet our Market Standard. They do not include any free outgoing pages, which also does not meet our Market Standard. Faxaway does not provide a free trial of their service.

Unlike most vendors reviewed on our site, Faxaway has no online interface for sending a fax, and you must fax through your email instead. You can send and receive faxes on up to 250 email addresses. Faxaway can send up to 30 to 40 pages in one fax to thousands of recipients. You cannot preview a fax before it is sent. Faxaway can store up to 20 messages at any time.

Faxaway automatically assigns you a 206 area code number in the Seattle, Washington area and does not allow you to get a local number in any other city or state. The company does not offer any toll-free fax numbers. Customer support is available Monday through Friday from 9 a.m. to 4 p.m. PST. We found customer support to be above average.

Faxaway Updates

As of 05/10/12 no Faxaway updates to their online fax service

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