Faxaway Online Fax Service Review

Plan Reviewed: Faxaway

Pros

• No monthly fee
• Can send a fax to thousands of recipients at once

Cons

• Charges $1 monthly maintenance fee to store faxes online
• No free trial period
• No free outgoing pages included
• Local fax numbers only available in Seattle, Washington

Conclusion

Faxaway's fax service is very limiting in that the only area code available for fax numbers is Seattle (area code 206). You must pay a $10 starting balance before being able to use the service, and Faxaway charges $1 per month to store faxes online. With Faxaway, you must send and receive faxes from your email. Faxaway is best suited for people who only fax a few pages per month and want to forego a monthly fee. Faxaway has above average customer support but doesn't offer a free trial to test out its service.

Faxaway charges $10 to get started that goes toward your faxing balance, but does not charge you a general monthly fee for sending and receiving faxes. Faxaway does charge a $1 monthly maintenance fee for storing your faxes which does not meet our Market Standard. They do not include any free outgoing pages which does not meet our Market Standard. Faxaway does not provide a free trial period to test their service.

Unlike most vendors reviewed on FaxCompare, Faxaway has no browser online interface for sending a fax. Faxaway can send up to about 30 or 40 pages in one fax to thousands of recipients. You may not preview a fax before it is sent. Faxaway can store up to 20 messages at any time. You may send faxes from as well as receive faxes to up to 250 email addresses.

Faxaway automatically assigns you a 206 area code number in the Seattle, Washington area and does not allow you to get a local number in any other city or state. The company does not offer any toll free fax numbers. Above average phone customer support is available Monday through Friday from 9a.m. to 4p.m. PST.