What is an online fax? How do I choose? Online Fax Services

Internet Fax
Reviewsinternet fax reviews


Email Fax

A Complete Phone and Fax Service

Interested in a solution that manages your phone and fax needs? Simplify your communications with RingCentral Mobile and get a central location for all your fax, email and voicemail accounts. Toll free numbers are included at no additional cost.

Internet Fax
Newsletter Signup

Enter your email address below to receive updates on newly reviewed product categories.

Fax.com Review
Fax.com

Service Name
   Fax.com
Monthly Fee
   $9.99
Hidden Fees
  
Yes
Start Up Fee
   $9.99
800 Number
   No
866, 877 or 888 Number
  
Included
Free Trial Period
   No
Free Incoming Pages
   300 Total
Free Outgoing Pages
   Combined
Users in plan
   2
Online fax storage
  
30 Days Free
Customer Support
   M-F 8-5 PST
Premium Upgrades
   No
Corporate Packages
   No
Send faxes by email
   Yes
Incoming Overage Pages
   $0.12
Outgoing Overage Pages
   $0.12
sign up now

Plan Reviewed: Standard


Fax.com Pros
  • The incoming and outgoing page allowance is combined, which makes it less likely for you to incur overage fees

Fax.com Cons
  • Hidden Fees: They charge for storing faxes online for more than 30 days, which is the default setting in their online interface
  • Overage fees are higher than average

Fax.com Conclusion

Fax.com's monthly service is priced right at our market standard, but their per page overage charge is above what other vendor's are charging. Our testing also found their customer support to be unreliable. Our testing also found their customer support to be unreliable. Recently, Fax.com acquired OneFax, FaxMicro and 101Fax and appears to be managing all these systems through Fax.com's technology.

The majority of the feedback we've received about Fax.com has been negative: unresponsive customer service and reliability issues.

* Fax.com is owned by j2 Global Communications along with eFax, Send2Fax, jConnect, RapidFAX and SmartFax.