Fax2Mail Review

Fax2Mail
Service Name
PGi Fax2Mail
Monthly Fee
*WAS* $11.90
Annual Payment Discount
*WAS* $9.20/ month
Hidden Fees
Yes
Start Up Fee
*WAS* $20.00
800 Number
No
866, 877 or 888 Number
Yes
Free Trial Period
No
Free Incoming Pages
50 Total
Free Outgoing Pages
Combined
Users in plan
1
Online fax storage
30 Days
Customer Support
24/7
Premium Upgrades
Yes
Corporate Packages
Yes
Send faxes by email
Yes
Incoming Overage Pages
*WERE* $0.15
Outgoing Overage Pages
*WERE* $0.15

Plan Reviewed: PGi Fax2Mail

 ***NO LONGER OPERATING***

 

PREMIER GLOBAL Pros

  • Premier Global offers a wide variety of digital phone services, so if you’re looking for something other than just digital fax you might be able to benefit from their other offerings

Fax2Mail Cons

  • $20.00 start up fee
  • Confusing pricing system
  • Overage fees are well above-average
  • No free trial
  • Very low number of pages (50 combined pages is 16.67% of what we believe to be the market standard)
  • Their website is generally not very informative

Fax2Mail Conclusion

There are other carriers that offer the same bundle of services for less. Because Fax2Mail charges $11.90/ month plus a $20 start-up fee for 50 total incoming and outgoing pages, it is over market average in price and under market average for total monthly pages. Also, the hidden fees associated with the service, i.e. $3.95 per added user and $0.004 for every re-sent fax, makes the service less attractive than other internet fax options.

fax2mail Latest Updates

MetroFax online interface and smartphone apps switch to j2 Global’s platform- the same one used by eFax

December 1, 2013

MetroFax acquired by j2 Global, parent company of eFax

March 18, 2013

MetroFax announces new incoming fax status tags. Now users can mark faxes “Read” or “Unread” to prioritize their messages

September 15, 2011

MetroFax adds a new feature that enables you to include each fax’s unique ID in the email subject line. This feature is designed to improve visibility of faxes to make sure they aren’t buried in Gmail and Microsoft Outlook email conversation-type threads.

September 12, 2011

MetroFax releases newest version of their free iPhone and Android app which includes sending faxes from DropBox and Google Docs as well as from pictures taken from your phone

June 30, 2011

MetroFax launch of their redesigned website with a searchable Knowledgebase and new text and video tutorials.

April 1, 2011

MetroFax Expands Local Fax Numbers

July 1, 2010

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