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AirComUSA Review
AirComUSA

Service Name
   Virtual Fax
Monthly Fee
   $8.95
Hidden Fees
  
No, but
Start Up Fee
   $10.00
800 Number
  
Yes, but
866, 877 or 888 Number
  
Yes, but
Free Trial Period
   30 Days
Free Incoming Pages
   0
Free Outgoing Pages
   0
Users in plan
   5
Online fax storage
   7 Days
Customer Support
   M-F 9-6 MST
Premium Upgrades
   Yes
Corporate Packages
   Yes
Send faxes by email
   Yes
Incoming Overage Pages
   $0.10
Outgoing Overage Pages
   $0.10
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Plan Reviewed: Virtual Fax


AirComUSA Pros
  • Toll-Free numbers available with no additional fees
  • In business for 10+ years
  • Helpful customer service

AirComUSA Cons
  • No included minutes
  • 30 day free trial only includes 30 minutes for inbound faxes
  • $10.00 set up fee
  • $12.00 upfront charge for future overage fees
  • 7 days of online storage

AirComUSA Conclusion

AirComUSA's Virtual Fax plan is expensive considering you pay $8.95 per month, a $10 setup fee, and don't receive any free incoming or outgoing fax minutes. You're also charged $12 upfront, but this amount goes to paying for your faxes. They don't have an online interface you can send and receive faxes from, but this may appeal to some people. With AirComUSA, you must send and receive faxes from your email. However, you can have up to 5 email addresses set to send and receive faxes.

When we signed up for AirComUSA's service, we got a courtesy call and the representative we spoke with was knowledgeable and answered all of our questions. You get an email from AirComUSA notifying you that your fax has been queued for delivery when you send a fax and then another email when your fax is delivered. AirComUSA doesn't have many of the features its competitors do, but its service does work as it's intended.