FaxCompare.com: eFax, MyFax, e fax services reviews

Service Name		Virtual Fax
Monthly Fee		$8.95
Annual Payment Discount		N/A
Hidden Fees		No, but
Start Up Fee		$10.00
800 Number		Yes, but
866, 877 or 888 Number		Yes, but
Free Trial Period		30 Days
Free Incoming Pages		0
Free Outgoing Pages		0
Users in plan		5
Online fax storage		7 Days
Customer Support		M-F 8-6 MST
Premium Upgrades		Yes
Corporate Packages		No
Send faxes by email		Yes
Incoming Overage Pages		$0.10
Outgoing Overage Pages		$0.10

sign up now

Plan Reviewed: Virtual Fax

• 30-day free trial period
• Can create a "blocked"/ "allowed" call list so that you aren't charged for blocked calls
• High quality customer support

• Charges $12 upfront for future overage fees
• $10 startup fee
• No free pages included
• Pages in plan aren't combined
• No online fax storage
• No online interface

AirComUSA's Virtual Fax plan is expensive, considering you pay $8.95 per month, plus a $10 setup fee, and don't receive any free incoming or outgoing fax pages. You're also charged $12 upfront, but this amount goes to paying for your faxes. With AirComUSA, you must send and receive faxes from your email, but it is a very straightforward and simple process. AirComUSA's customer support was very helpful, and AirComUSA does offer a 30-day free trial.

AirComUSA's monthly fee is $8.95 plus a start-up fee of $10, and their hidden fees include a $12 upfront charge for future overage fees. We do not consider start-up fees and hidden fees to be Market Standard. Our Market Standard for pages in a plan is 300 included incoming and outgoing pages per month. AirComUSA does not include any incoming or outgoing pages in their monthly plan and charges 10 cents for incoming and outgoing pages, which is nowhere near our Market Standard. The service does offer a free trial for 30 days, but it is limited to receiving faxes only.

You cannot fax with AirComUSA‘s online interface. Since you can only fax via email, the number of documents you can send with AirComUSA is unlimited, and the number of recipients you can send to is only limited by your email client's capabilities. You cannot preview a fax before you send, since it is sent from an email account. You do not receive any online fax storage, which does not meet the Market Standard of 30 days free fax storage. You can, however, choose to send faxes from up to five email addresses, and you can set up to five email addresses that receive faxes.

AirComUSA offers local numbers in only 10 states plus Washington D.C., but they do have (800), (866) and (888) toll-free numbers for no extra fee. AirComUSA's phone support hours are 8 a.m. to 6 p.m. MST, Monday through Friday. They have high customer support quality that seemed fairly knowledgeable and they are very helpful with any questions you might have about their service.